KismetKismet is listed under Pet Stores.
Kismet (kismetpets.com) has 465 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cathi
Customer Service is the best they are great and they work with you if you have any problems they do it in the most fairway
Response from KismetSep 4, 2026
Thank you so much for the kind words! We're so glad our customer service team could support you and work through any issues fairly — that's exactly the experience we aim to provide. We truly appreciate you taking the time to share this.
Toni P.
My email was answered quickly and the problem was resolved just as quick
Response from KismetSep 3, 2026
Thank you so much for the kind words! We're thrilled to hear your email was answered quickly and that we could resolve your issue just as fast. Providing fast, effective support is exactly what we aim for, and it's great to know we hit the mark for you. We appreciate you taking the time to share your experience, and we're here anytime you need us again!
Tesh S.
Love the brand and the delivery! My dog loves it too. It's definitely worth the price.
Response from KismetSep 3, 2026
Thank you so much for the wonderful review! We're so happy to hear that both you and your dog are loving it, and that the delivery experience was smooth too. It means a lot to know you feel it's worth the price — that's exactly what we strive for. Thanks for being a loyal customer, and we hope your pup keeps enjoying it for a long time!
Laurie A.
Received it just in time to refill out holder. My Marshmello loves this food and looks forward to it every morning. I sent a message that we were running out and the person who received it processed my order asap seeing that it would not process for over a week otherwise. So grateful.
Response from KismetAug 31, 2026
Thank you so much for sharing this, and we're thrilled that your Marshmello looks forward to mealtime every morning — that's exactly what we love to hear! We're also really glad our team could jump in and get your order processed quickly when timing was tight; making sure your pet doesn't go without is always a priority for us. Thank you for reaching out and letting us know, as that made all the difference in getting things sorted in time. We truly appreciate your patience and your trust in us to take care of Marshmello's needs. Thanks again for the kind words and for being such a valued customer!
Sasha R.
Very high quality food that my dogs love! Thank you for making me feel good about feeding my dogs kibble because it is so much more convenient than some of the alternatives. Great customer service!
Response from KismetAug 28, 2026
Thank you so much for this wonderful review! We're so glad your dogs love the food and that it's giving you peace of mind about feeding them kibble—convenience and quality don't have to be a trade-off, and we're glad that comes through. It's also great to hear our customer service team took good care of you. Thanks for being part of our pack—we're grateful for your support!
Stockard S.
Kismet has been amazing for our dog with stomach issues! She has a poultry allergy and it was hard to find a reasonably priced food with good ingredients and chicken free. The smell is a little strong, but our dog absolutely loves it and no more paw licking!
Response from KismetAug 28, 2026
Thank you so much for sharing this—we're thrilled Kismet has been such a great fit for your dog's sensitive stomach and poultry allergy! Finding an affordable, quality chicken-free option can be such a challenge, so it means a lot that we could help solve that for you. And no more paw licking is fantastic news—that's exactly the kind of relief we love to hear about. Thanks for sticking with us despite the smell, and for trusting us to help your pup feel their best!
Jacdav
My dogs love this food, and I am happy to say that my one dog with itchy skin has greatly improved! Nice to find a good food at a reasonable price!
Response from KismetAug 27, 2026
Thank you so much for sharing this—it means a lot to hear that your dogs love the food and that your pup's itchy skin has improved! Skin sensitivities can be so tough to manage, so we're thrilled it's made a difference. We're also glad you're finding it to be great value. Thanks for trusting us to help feed your furry family!
Brocks M.
After 3 years of Farmers Dog my boy started to have some issues with his ears. Concerned it was some type of allergy we did the 5 Strand test to narrow down what may be the cause. Results we're in that the only protein he wasn't allergic to was Salmon. After searching for a Salmon based diet, I found Kismet and thought I would give it a try. I was worried he wouldn't like this "dry" dog food as he has only eaten fresh food. He loves it!!!! His coat is beautiful; his poops are great and no more ear issues. We couldn't be happier with this product.
Response from KismetAug 24, 2026
Thank you so much for sharing this detailed story with us! We're thrilled that our salmon-based recipe was the answer your boy needed, especially after everything you went through to identify his allergy. It means a lot that he made such a smooth transition from fresh food, and we're so happy to hear about his beautiful coat, healthy digestion, and clear ears. Thank you for trusting Kismet with his care, and for taking the time to share such a thoughtful review!
