Barry W.
Diverter valve doesnt work properly
Diverter valve doesnt work properly. Water still flows through faucet w only some coming through side sprayer

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 23 reviews with 2 stars · Clear filters
Barry W.
Diverter valve doesnt work properly. Water still flows through faucet w only some coming through side sprayer
Lynn C.
With how much I spent for a faucet and sprayer, the sprayer hose should not of ripped? broke after 2 years and could not just buy the hose I had to buy sprayer and hose.
Phyllis T.
I have tried to place these in my wallet with no success. Then I tried to tranfer them to my husband with no success. It should not be this hard.
Charles W.
We ask to replace a porcelain tub handle because we received two cold handles In the packet. I was charged $70 to replace the handle that was packed wrong by you.
Mark K.
Your products aren’t universal and when a small piece of plastic in the faucet breaks, it’s $50 to replace. It takes forever to ship and then it still wrong. Honestly - I’ll never purchase this brand again.
Erin K.
For the price, I found all of the pieces to be inferior quality. Every piece was loose or didn't function as expected. I like the look of everything, but I expected much better functionality. Wish I ordered through a different company.
Luis A.
Had to return what I purchased and it one of the worst and longest experience ever.