Dylan
Personal touch
Personal touch, talking to a human that cares about the design and has good answers to questions. Fast service and personal care. Great experience.

We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs!Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well.Bespoke, business or just fun - we are here to create some LED neon magic with youOur Mission: To collaborate with….The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.
Kings Of Neon (kingsofneon.com) has 273 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Home Goods Stores · Reno, Nevada
Excellent
Home Goods Stores · Las Vegas, Nevada
Excellent

Home Goods Stores · Las Vegas, Nevada
Excellent

Home Goods Stores · Reno, Nevada
Excellent
273 approved reviews, newest moderated first
Dylan
Personal touch, talking to a human that cares about the design and has good answers to questions. Fast service and personal care. Great experience.
Eric
Tabitha M. Pinchot Was excellent to work with. Got it done quickly for the price I wanted. Looks great too!
ADB
Terrible customer service. 🛑 AVOID at all cost 🛑 Our experience is pretty cut and dry. - We asked for the "Largest One-Piece size". - They said it was 96" wide. - They created our quote/design. - We approved. - Sign arrived. - It was 2 pieces. The 2-piece error is 100% the fault of Kings of Neon. There really isn't any room for ambiguity. We tried to work with customer service to correct THEIR mistake. They offered us "15% off on a NEW sign" with ZERO accountability or effort to correct the problem their company created. This was a super disappointing experience. We are a small business and were excited to finally get a LED sign. We were already planning more in the future. They could have turned our experience into a repeat business, but instead, chose to burn a bridge and lose a customer. There are a lot of LED sign companies out there - Pick one of those.
Barrie S.
The neon itself was fine and arrived quickly - it was contract manufactured offshore and is likely the same product as available through many other similar vendors. The issue here is that it shipped with several components missing and it took a lot of chasing over several weeks to get them delivered. The battery pack supplied for portable use is flimsy and unsuitable for regular touring. Beware of the cost - literally everything is an option and it escalates from the advertised price very quickly. This firm refused to honour it's advertised discount offers. I would recommend looking elsewhere due to the poor customer experience.
Response from Kings Of NeonSep 11, 2024
Hi Barrie, Thank you for sharing your feedback. We’re sorry to hear that you didn’t have the experience you expected, and we’d like to clarify a few points to ensure everything is accurately represented. 1. Acrylic Feet: After your design was finalised and paid for, you requested the addition of acrylic feet. We promptly sent you an updated design on July 24th, but you chose to stick with the original design, which was cut to shape without the feet. We refunded $59.45 for the price of the feet, minus a hanging kit, as agreed. 2. Battery Pack and DMX Control: On July 31st, you informed us that the battery pack was missing, and we shipped it immediately. It’s important to note that we had already discussed that the battery-operated sign would not support DMX control, which was explained during our initial discovery call. 3. Discounts: The 28% discount is part of our online promotion for non-custom signs. As your order was custom-made, this discount did not apply. However, we did honour a $50 voucher, which you can use on your next purchase. We did not apply it retroactively as the voucher was not mentioned at checkout. 4.Communication & Support: We understand that the battery pack didn’t meet your expectations, and we appreciate the feedback. After multiple email exchanges and one phone call, we worked hard to address your concerns, including providing detailed information, manuals, power specifications, and even a custom solution for creating a case for your sign. At every step, we aimed to provide clear communication and resolution, with over 17 email exchanges between us. We value your input and hope this clarifies the situation. If there’s anything further we can do, we’re happy to assist. Thank you again for your business.
Djahvy De G.
Looks Okee but its no neon…! Its leds neon is made out of Glass and its much more color full do dont be miss led
Boz
Awesome custom logo neon for my CrossFit gym makes for a badass photo op!
Carltin J.
What up doe! I don’t normally write reviews but King of Neon did such a great job on my custom piece I felt it was a must. From the time I contacted my rep Kelly was friendly and professional. She and her team helped make my idea into a reality. They communicated every step of the way of the process and advised me on what would work best for my home. I’m glad I contacted them and chose the to make my custom sign.
Jess
Happy, happy customer! My dad loves his sign. Joseph was great to work with and made it easy. I really liked their online previews; looked just like it did when I received it. Their packaging was really great, too!