King Living USA Reviews | Read Customer Reviews of kingliving.com

King Living USA Reviews | Read Customer Reviews of kingliving.com

King Living USA reviews

Showing 202 reviews with 5 stars · Clear filters

DT
Sep 14, 2026
We love King Furniture
We love King Furniture. From the design, to the comfort and its versatility. But, what keeps us coming back is our design consultant, Lauren Bush. She makes everything seamless. She knows the product and what sets her apart is she knows her clients. Our initial purchase was nearly a year ago. When I called her to add a piece to my collection, she immediately knew who I was, what sofa we purchased and had made suggestions that matched our needs. We cannot wait for the new piece to arrive.
Response from King Living USASep 14, 2026
Hi there, we truly appreciate you taking the time to share such kind words. It's wonderful to hear that Lauren has made your experience so seamless, and that her knowledge of both the product and her clients continues to shine through. We'll be sure to pass on your lovely feedback to her. King Living
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Kathleen T.
Sep 11, 2026
I had a great experience with King…
I had a great experience with King Living’s customer service. I called because the fabric on one section of my couch was pilling, and they arranged a replacement quickly. The entire process was smooth and easy. Sophia was especially helpful. She kept me updated about when the replacement would arrive and made sure I was taken care of throughout the process. Overall, I highly recommend King Living. Their customer service is excellent, especially if you ever need help or changes after your purchase.
Response from King Living USASep 11, 2026
Hi Kathleen, It's wonderful to hear that your experience with our customer care team was such a smooth one, and that Sophia looked after you so well from start to finish. We'll be sure to pass your kind words along to her, as feedback like this truly means a lot. Your recommendation is genuinely appreciated. Warm regards, King Living
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Fish P.
Sep 10, 2026
Great customer service
Kath was great with our concern about our sofa pocket accessory. She asked good questions and sent out a technician who changed out one part and now our little table is sitting level.
Response from King Living USASep 10, 2026
Hi there, It's wonderful to hear Kath took great care of your concern and arranged a quick fix with the technician. We'll be sure to pass on your kind words to her, she'll be thrilled. King Living
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David
Sep 7, 2026
friendly and knowledgeable sales agents.
friendly and knowledgeable sales agents.
Response from King Living USASep 7, 2026
Hi David, We appreciate you taking the time to share your experience. It's wonderful to hear our team made a great impression with their friendliness and knowledge. Kind regards, King Living
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Sara W.
Sep 7, 2026
Exceptional customer support
My sofa arrived missing a few fasteners. Yolyn had them in the mail the next day. She followed up to let me know when they’d arrive, and followed up again after delivery to make sure I had everything I needed. Outstanding customer support!
Response from King Living USASep 7, 2026
Hi Sara, It's wonderful to hear about the care Yolyn provided in getting those fasteners sorted so quickly. We'll be sure to pass your kind words on to her, as this kind of feedback truly makes her day. Reviews like yours mean a great deal to us. Kind regards, King Living
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yeet
Sep 7, 2026
Wonderful salesperson
Don't remember her name but fantastic sales person. Got us hooked up with exactly what we needed.
Response from King Living USASep 7, 2026
Thanks for the wonderful 5-star review! It's great to hear our team member helped match you with exactly what you needed, we'll be sure to pass on the kind words. King Living
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Anonymous
Sep 3, 2026
Yolyn was great at resolving a problem…
Yolyn was great at resolving a problem that I had with a part. She was very responsive every time I had to contact her. Although it took some time (several months) to get the part (out of stock), she made sure I had updates along the way.
Response from King Living USASep 3, 2026
Hi there, It's wonderful to hear that Yolyn provided such attentive and responsive support throughout the process. Keeping you informed along the way is exactly the experience we aim to deliver, and we'll be sure to pass your kind words on to her. Warm regards, King Living
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Ken L.
Sep 3, 2026
Outstanding Quality and Customer Service
We purchased both a living room and family room complete furniture sets from King Living in Calgary, Canada. The quality of the fabrics and construction are truly outstanding. We had an issue with a swivel chair where the swivel mechanism was starting to fail and they replaced the entire chair rather than simply fix it. John Paul from their customer service center was amazing to deal with on this matter. He kept us informed via email and also several phone calls. Today we received the new chair and are 100% satisfied with it and the delivery process. This was truly exceptional customer service.
Response from King Living USASep 3, 2026
Hi Ken, We're delighted to hear about your experience furnishing both your living and family rooms with us in Calgary. It's wonderful to know John Paul looked after you so well and that the replacement chair has arrived to your complete satisfaction. Feedback like this means a great deal, and we'll be sure to pass your kind words along to the team. Warm regards, King Living
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