King Living USA Reviews | Read Customer Reviews of kingliving.com

King Living USA Reviews | Read Customer Reviews of kingliving.com

King Living USA reviews

Showing 202 reviews with 5 stars · Clear filters

Hollis C.
Mar 5, 2026
Rolan was extremely helpful with the…
Rolan was extremely helpful with the issue I had. She followed up often and gave me frequent updates in regards to my shipment. Her attention to detail in this process, really made it an easiest situation.
Response from King Living USAMar 9, 2026
Dear Hollis Thank you for sharing your feedback. We are delighted to hear that Rolan was so helpful throughout the process. Her regular follow-ups, clear updates, and attention to detail are exactly the level of care we aim to provide. It is wonderful to know she made the situation easy and seamless for you. We truly appreciate you taking the time to recognise her efforts. Regards, Deb, King Living.
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John P.
Feb 24, 2026
Our Perfect King Experience
Within 48 hrs after I made my purchase at the King showroom, Rolan contacted me via email to give me information regarding the build time and when I could expect delivery of my pieces. It turned out that we had a vacation scheduled during the expected delivery window so Rolan kindly worked with us to ensure there wouldn't be any issues and the day after we returned home we got our beautiful new King sofa chair delivered - we're very happy and satisfied, thanks Rolan!
Response from King Living USAFeb 26, 2026
Hi John, Thank you for the 5 star rating. It is wonderful to hear that Rolan reached out within 48 hours of your showroom purchase to provide clear information about the build time and expected delivery window. Planning around a scheduled vacation can be stressful, so I am so pleased he was able to coordinate everything with you to ensure there were no issues. Regards, Oliver.
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tracey
Feb 15, 2026
Professional staff
Great communication, delivered on time in perfect condition, professional staff
Response from King Living USAFeb 16, 2026
Hi Tracey, Thank you for the 5 star rating. I am so pleased to hear you experienced great communication, on time delivery and that your furniture arrived in perfect condition. It is also wonderful to know our team were professional throughout. Regards, Oliver.
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Shane L.
Feb 14, 2026
Great service
Had an issue with an armrest upon delivery, but John Paul handled everything promptly and a technician was sent to fix the issue.
Response from King Living USAFeb 16, 2026
Hi Shane, Thank you for the 5 star rating. I am sorry to hear there was an issue with the armrest on delivery, however I am very pleased John Paul handled everything promptly and arranged for a technician to resolve it. Acting quickly to put things right is so important. Regards, Oliver.
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MW
Feb 3, 2026
Prompt reply and resolution of issue…
Prompt reply and resolution of issue without any problems. Notification clear and detailed. Follow up after my emails was also prompt
Response from King Living USAFeb 3, 2026
Hi, Thank you for the 5 star rating. It is great to hear that your issue was resolved promptly and without any problems. I am pleased to know the notifications were clear and detailed, and that follow up after your emails was handled quickly as well. Regards, Oliver.
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Joahnna G.
Jan 29, 2026
Great Customer service!
Purchasing a King Living sofa was such a great experience! From the salesperson explaining everything in the store to the delivery man who delivered and installed our sofa with the upmost care. Everything was easy! Wonderful experience and I’m so happy with my purchase!
Response from King Living USAJan 30, 2026
Hi Joahnna, Thank you for the 5 star rating. I am so pleased to hear that purchasing your King Living sofa was such a great experience from start to finish. It is wonderful to know the in store explanation and the delivery and installation were both handled with the utmost care, making the entire process easy and enjoyable. I am also delighted to hear how happy you are with your purchase. Thank you for taking the time to share your feedback. Regards, Oliver.
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Juan Carlos De P.
Jan 26, 2026
Dolors Pujol
Dolors Pujol, has very helpful, knowledgeable and courteous
Response from King Living USAJan 27, 2026
Hi Juan, Thank you for the 5 star rating. I am pleased to hear that Dolors was very helpful, knowledgeable and courteous, and that the service provided made your experience a positive one. Regards, Oliver
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CL C.
Jan 16, 2026
Exceptional customer service and high…
Exceptional customer service and high quality made furniture made King Living an easy choice for us. Their customer service support is outstanding. John Paul Guay we couldn't thank you enough for your assistance.
Response from King Living USAJan 20, 2026
Hi, Thank you for the 5 star rating. I am so pleased to hear that our customer service and the quality of our furniture made King Living an easy choice for you. It is wonderful to know that the support you received stood out, and I really appreciate you taking the time to recognise John Paul Guay for his assistance. I will be sure to pass your kind feedback on to him, as I know it will mean a great deal. Thank you again for sharing your experience. Regards, Oliver
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