King Living USA Reviews | Read Customer Reviews of kingliving.com

King Living USA Reviews | Read Customer Reviews of kingliving.com

King Living USA reviews

Showing 202 reviews with 5 stars · Clear filters

Nick S.
Apr 11, 2026
Outstanding Customer Service
I wanted to take a moment to acknowledge the outstanding customer service I recently experienced at King Living. Throughout the entire process, John Paul consistently kept me informed with timely updates and was involved at every stage, ensuring everything went smoothly. Their attentiveness and willingness to help truly set them apart—John Paul always made sure my expectations were not only met but exceeded. Such dedication and genuine care are rare in today's world, and I truly appreciate the exceptional support I received.
Response from King Living USAApr 12, 2026
Hi Nick, Thank you for the 5 star rating. It is wonderful to hear John Paul kept you informed every step of the way and remained so involved throughout the entire process. That level of attentiveness and genuine care really does make a difference, and I am glad your expectations were not only met but exceeded. Regards, Oliver.
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Jimmy R.
Mar 30, 2026
Great service from purchase to…
Great service from purchase to delivery, which was ahead of planned date by a week.
Response from King Living USAMar 30, 2026
Hi JImmy, Thank you for the 5 star rating. I am so pleased to hear you had a great experience from purchase to delivery, and that your order arrived a week ahead of the planned date. It is wonderful to know the service and delivery timeline made such a positive impression. Regards, Oliver.
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Scott S.
Mar 25, 2026
Caseyn was amazing
Caseyn was amazing, very knowledgeable, and sure patient
Response from King Living USAMar 25, 2026
Hi Scott, Thank you for the 5 star rating. I’m so glad to hear Caseyn made such a great impression. Being knowledgeable and patient really makes all the difference, and it’s wonderful to know you felt well looked after. Regards, Oliver.
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Michele
Mar 17, 2026
The team at the showroom is fantastic
The designers are wonderful and the final product is great as well.
Response from King Living USAMar 19, 2026
HI Michele, Thank you for the 5 star rating. It’s wonderful to hear that you had such a positive experience with our designers and that you’re pleased with the final product. I’m glad everything came together so well for you. Regards, Oliver
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Grace
Mar 12, 2026
Amazing customer service
Yohan and Raven went above and beyond to help us resolve an issue we had with the sofa. He was professional, prompt and accommodating. In the showroom, Caseyn patiently walked us through our many questions and followed up on our orders. One of the best customer service experiences I’ve ever had. Highly recommend. Thank you for everything!
Response from King Living USAMar 13, 2026
Dear Grace, Thank you for your wonderful feedback. We are so pleased to hear that Yohan was able to assist in resolving the issue with your sofa and that his professionalism, promptness and willingness to help made such a positive impression. Your recommendation means a lot to us thank you again for sharing your experience. Regards, Deb, King Living.
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Flora
Mar 12, 2026
Outstanding Service from Showroom to Delivery !!
My experience with King Living—from the moment I stumbled into their store in Toronto to the final delivery—was exceptional. Amanda, the sales associate, was incredibly knowledgeable, and the other sales team, especially Yohan and Clarissa the Managers; ensured every detail of our order was seamless. They offered great communication and organization at every step. On delivery day, despite frigid weather, Yohan even helped unload and unpack. The whole team from sales to delivery was very accommodating, efficient, and went above and beyond. A truly well-coordinated, thoughtful experience inside and out!
Response from King Living USAMar 13, 2026
Dear Flora, Thank you for sharing such wonderful feedback about your experience. We are delighted to hear that your journey with King Living—from your first visit in store through to delivery was such a positive one. It is fantastic to know that Amanda’s product knowledge along with the support from Yohan and Clarissa, helped make the ordering process smooth and well-organised. We are especially pleased to hear the team went the extra mile on delivery day as well. Thank you again for your recommendation and support. Regards, Deb, King Living.
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Westcoast M.
Mar 7, 2026
Kath - Customer Service
Kath has been outstanding in managing our order from the very beginning through to the pickup this week. She has been a true pleasure to work with, and we sincerely appreciate the time, care, and exceptional effort she has invested throughout the process. The level of customer service she provides is remarkable and not something we encounter often. Her professionalism and dedication truly made a difference in our experience.
Response from King Living USAMar 9, 2026
Dear Marlene, Thank you for your wonderful feedback. We are delighted to hear that Kath provided such outstanding support throughout for your order from the beginning right through to pickup. It is fantastic to know her professionalism, care and dedication made such a positive difference to your experience. We will be sure to pass along your kind words to Kath who will truly appreciate the recognition. Thank you again for taking the time to share your experience with us. Regards, Deb, King Living.
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Mary O.
Mar 6, 2026
the team was wonderful to work with
the team was wonderful to work with, friendly, polite and professional. they did an amazing job.
Response from King Living USAMar 9, 2026
Dear Mary, Thank you for your 5 star review for our team. Regards, Deb, King Living.
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