Mike L.
Bike Arrived Damaged - Company refuses refund
I ordered an e-bike from Kingbull in December. The bike arrived with a broken brake. I took it to a repair shop to find out the shocks are also leaking. The company refuses to accept the return - I've been going back and forth with them on email for months because they don't have a phone number. (It's now the end of Feb - this has been going on since Dec.) Now I'm stuck with a broken bike I paid over $1k for. Awful customer service and poorly built products. DO NOT BUY FROM THEM.