KingArthurBakingGifts.com is NOT part of King Arthur Baking. I'm unsure how they set this up to look authentic. Before I gave my card info for a wildly low sale price for a mixer the site advertised on Google, I reached out to King Arthur Baking's customer service department who confirmed the BakingGift isn't legit.
DA
Daniel
Done with King Arthur - mixes are substandard
Last 2 Christmases I got a debit card for King Arthur Baking. I have ordered several of their box mixes, and they have all been awful over the last two years. The common thread seems to be either old mixes or their baking powder is insufficient or old. Yellow cake, didn’t rise. Chocolate brownies - made the cake style, didn’t rise and I even cooked them 10 minutes extra than the longest cooking time. No it is not my oven. I am an expert Baker and everything else I do from scratch or mixes comes out perfectly. The focaccia bread came out like flatbread. Only the pie crust was usable, but had to be rolled too thin just to make a top and the bottom crust. I’m going to try making their chocolate chip cookies and orange cranberry quick bread next. However, no matter how they come out I’m not ordering anything else from King Arthur. The mixes are expensive and you have to put practically everything in except the flower in the salt. Even the brownie mix contained no chocolate chips, no syrup, and no nuts. It’s like they’re saying “let’s make chocolate chip cookies” you bring the nuts, the eggs, the butter, the chocolate chips, and here’s a box of flour.
AJ
Anne J.
Not good
I placed a large expensive order. I needed to make some things for church Social. The Irish soda bread was absolutely horrible and I followed the directions exactly. I made the eggnog cake and I could tell by the box that it was very old, the cake did not even mix it was so lumpy. Then I made the yellow cake with the chocolate buttercream frosting the frosting was so black but it didn’t even look chocolate it tasted well but it was lumpy and hard to mix and the cake like the eggnog cake was lumpy and did not mix even with my standup mixer. All the items were horrible. I also have bought five boxes of scone mix and some biscuit flour which I imagine I will just throw away based on the other things. They are overrated than their items are trash. They don’t mix well they sent old things and I did send them an email asking for a refund because they guarantee 100% but I sure doubt that they will give me one. I would not buy anything from them because they are overpriced and their items are old and bad. Just get a Betty Crocker cake mix and use regular white lily flower and you will be doing much better
MK
Mike K.
Do not buy from this company
Do not buy from this company! Placed and order to later find out it is coming from 3 different location with 3 different delivery dates. No communications regarding split shipments, what specifically is coming which day, etc. Hard to plan baking around all over the place ship dates! I will never buy from them again! Customer rep had no explanation for this happening. Told me it wasn't his job to figure out shipping!
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ANGELIA A.
The King Should Abdicate
If the King Arthur Pull-Apart Garlic Bread is any indication of his monarchy, then it's no wonder Guinevere preferred Sir Lancelot!
The yeast was either old or ineffective, because the bread didn't rise much, and no matter how much I kneaded that dough, it didn't get soft and pull apart (more like force to break apart) and it didn't bake the way the picture on the package implied; the pieces of dough didn't rise together, they stayed apart and formed biscuits instead; the kind the army used to refer to as "hard tack".
There was no expiration date on the package (not surprised) but since I ordered it online, I wouldn't have been able to check that out anyway, but I learned my lesson! I'll NEVER order anything King Arthur online again, and most likely not in the store, either.
AZ
Azbrat
False advertising
King Arthur advertises 20% off 1st order if you text over a code and sign up. The issue is nowhere on the ad is it mentioned that I would not be able to use the offer for an appliance purchase (which was the whole reason I signed up). I pointed out the issue to the company along with sending them information from FTC on false advertising and requested they honor the 20%. They refused. They did offer $15.00 off after a week of back and forth which I found insulting because I was going to purchase a machine for $799.00. I did however go to Ooni’s site and found they have a 10% off promo and it does apply to the item I needed. Ooni also clearly lists its promo terms. I now own the Ooni and it works great. Oh, and we switched to Bobs Red Mill Flour.
JT
John T.
Employee Owned But Doesn't Pay a Living Wage
As a long-time home baker, I’ve trusted King Arthur Flour for years, but unfortunately, the quality has noticeably declined. What was once a premium product has become increasingly inconsistent, making it difficult to rely on for precise baking. Their all-purpose flour now seems overly processed and lacks the rich texture and dependable performance it used to have. I’ve experienced uneven results in bread and pastry recipes that I’ve baked flawlessly for years—dense loaves, flat cakes, and disappointing textures.
Additionally, the flour tends to clump and absorb moisture too easily, even when stored properly, suggesting poor packaging or changes in milling. For a brand that charges a premium and prides itself on consistency, this is unacceptable.
While the marketing still emphasizes artisan values and a legacy of excellence, the reality feels more like cost-cutting and corner-cutting. I’ve since switched to other brands, mainly Bob's Red Mill, that are not only more affordable but offer far more reliable results.
Sadly, King Arthur no longer lives up to its reputation.
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sarah S.
Frustrated
I love King Arthur. However, the only product I bought and had shipped to my house on repeat had been discontinued and I am not sure as to why. I used the ‘King Arthur Baking Alternative’ religiously in my baked goods. It is what has helped me with my diet. Every other baking alternative I have tried that is sweetened with monkfruit, allulose, erythritol, or/and stevia has a weird aftertaste. I finally found this one and now it has been discontinued for a reason I am not aware of. I contacted king arthur brand and they said they aren’t allowed to reveal the reasoning as of why. I heard it was such a popular product and that is why I am so confused and frustrated.