KindfulReviews of kindful.com

The best part about Kindful is the incredible customer service. A good, robust site, but the team on call makes it a true winner

We made the switch to Kindful over a year ago and we're really happy with our choice! In particular, the process of transferring all of our data from our old system into Kindful was made really seamless by all of the support from Kindful's team. Our team loves being able to have different profiles with different levels of access that allow us to all be on the same page and create tasks to keep us on track. The only downside we have found is that there is not a comment field or place for donors to note if their gift is in honor or memory of anyone as they make a donation through our Kindful donation page.

Loving our new Kindful system overall. I hope that in the future you allow us to upload our own acknowledgement letters to simplify the stewardship process. The templates are not as easy to use as I'd hoped. Otherwise I am pleased.

We have been using Kindful for a little more than 2 years. Their donation forms and plug-ins are the best I have seen from any donor CRM. Their user-interface is simple and intuitive. And their service and user-support is very responsive. For the price, you can't find anything better [trust me, I've looked]. Some of their tools need to be supplemented by other platforms, specifically we use an alternate tool for peer-to-peer fundraising. But since they have an open API, we've been able to seamlessly work between multiple platforms to bridge those gaps. The only piece that I really hope they improve soon is their task management/donor forecasting tools. Unless you rely very heavily on moves-management plans for major donors, you can probably work around that.

Kindful is very user friendly. It's simple and not as customizable as some of the other platforms. Although, for the price, we have found it to be a great solution for us!

Kindful is a wonderful value for all the features it provides. I'm constantly impressed with the features they offer. I also really value their customer service quick response and how helpful they are. When you give a suggestion they take it to heart. I have always felt valued and cared for as a customer of Kindful. The reporting features are still a little difficult for me to understand and grasp at times, so it isn't as efficient as I wish it was. I can eventually get the report I want but it can take me a little longer, this could also be partially user error. All that to say I recommend Kindful to everyone I know!

A very helpful service!

Kindful Has A Lot of Opportunity I think they could do a little better on training how to use filters/make reports. But all in all Kindful is solid.