KindfulReviews of kindful.com

We've been with Kindful for a year now. Their CRM software has helped us be more efficient and up our game. They are always coming out with useful improvements. Their webinars are helpful not only in using their software but also in enhancing how your business is run. It's clear, their goal is to make each organization the best it can be.

Intuitive system that has many hooks into other platforms included in the pricing Tech support is FAST, professional and comprehensive!

It's a straight forward, easy to use donor database. It's reporting tools might not be the robust but it would be perfect for a lot of small to mid-tier nonprofit organizations. At our organization, it's particularly great because it allows multiple users to do data entry without much training.

Kindful is very easy to use and it looks great! Our website registration uses Stripe and it makes it so seamless that Kindful also uses Stripe.

Great service and product. Has allowed our team to better connect with our donors.

New updates are great for individual donor landing page. I do struggle when in activities/ contact. When building a report it is hard to find what I want to include. ie name, address, ytd contribution. Seems kind of random and not grouped well. Would be nice if there was a default. Sorry if I am having trouble explaining.

Our initial transfer of data was rocky but the Kindful team did all they could to help us make the transition as smooth as possible. We received customized service due to our own particular problems and it was very appreciated. Lots of back and forth with the customer service people and now, a year and a half later, we rarely, if ever need help. So pleased with our decision!

As the web designer for our organization, I particularly appreciate the ease of use for our donors. The interface is great too, and there ha e been so many new features added since we first started with Kindful. We sure appreciate the constant improvements.