KindfulReviews of kindful.com

Kindful makes the information easily accessible! There are some aspects of the platform that are restrictive/undeveloped, but the team is very responsive to feedback.

I have been very happy with Kindful thus far and have referred to a few other orgs. I especially appreciate the ease of use, simplicity of data, and synchronization with other apps. The biggest pain point is in the manual tracking of pledges fulfilled through automatic recurring gifts. Pledges are such a big part of non-profit work, manual tracking is just not sustainable.

Kindful is an excellent tool for tracking and maintaining your donor giving and information. We have found it so much easier to understand our donor pool and make plans on how connect them with our Mission and Vision. The only reason they are not 5 stars is because Kindful is not quite a full CRM. I would like to use it more for planning as a gift officer and they do not yet have that functionality. I am hopeful for the future because they have released updates in the last year that are making this more of a reality!

We've loved Kindful for years, but recently we had an issue with our campaigns, and it all stemmed from the fact that we have too many. It was disappointing to realize that our growth isn't something that Kindful can sustain long term. That's putting it in a dramatic light, but it's the sentiment I felt while trying to get the issue resolved. We love so much about Kindful, though, and are very thankful for how they operate and interact with their customers.

Kindful is easy to use and has made improvements since we started using in 2016. However, certain improvements that have been introduced this year are paid and beyond our budget to incorporate.

Kindful is an amazing tool that is constantly being updated and improved. It has been a great addition for our organization that helps us manage donations and stay on top of donor communications. I highly recommend Kindful.

Kindful has been such a great tool for us to use -- it's user friendly, easy to navigate, clean and straight-forward. The only reason that I hold back on "5 stars" is there is one crucial process that is missing in Kindful that would be so helpful for our day-to-day use. This is a notification for when a donor updates their billing information. I've talked to Kindful staff in the past about working on this and I am hopeful it will be implemented in the future. In the meantime, I'm grateful for all Kindful does for our organization!

Kindful is great for our organization. I've spent the past year revamping our use of it to maximize donor contact, and there have been some great results. I do wish there were some grant tracking features, and a bit more mobility navigating through contacts/activities.