NonexistentReviews of kilo.health

Response from NonexistentFeb 3, 2025

Hi Laura, Thank you for sharing your experience. We sincerely apologize for any confusion you encountered with our subscription process and for any frustration this may have caused. At Kilo Health, we always strive to be transparent about our subscriptions. When choosing a plan on our website, customers can select their subscription and its duration, and all necessary details—including our terms and conditions—are clearly available on the checkout page. This is designed to ensure that our customers are fully informed throughout the process. We truly regret that your experience did not meet your expectations. Please reach out to our customer support team at [email protected] so we can review your case further and work toward a resolution. Kindly, Team Kilo.Health

Response from NonexistentFeb 3, 2025

Hi Gareth, Thank you for sharing your experience. We sincerely apologize for any frustration you encountered with the MyDiabetes app. We understand how disappointing it can be when a product doesn’t work as expected, especially after making a purchase. At Kilo Health, our goal is always to provide transparent and user-friendly solutions to help manage your health effectively. We regret that your experience fell short of these expectations, and we’re committed to reviewing your feedback so we can continue improving our services. We would appreciate the opportunity to address your concerns directly. Please reach out to our customer support team at [email protected] so we can discuss your experience in further detail and explore possible solutions. Kindly, Team Kilo.Health

Response from NonexistentFeb 3, 2025

Hi Steve, Thank you for sharing your experience. We sincerely apologize for any frustration caused by the subscription process and the unexpected charge. Our goal is always to be transparent about our policies and ensure our customers clearly understand how our subscriptions work. We understand how upsetting it can be to feel caught off guard by these charges. We would like the opportunity to review your case and address your concerns further. Please reach out to our customer support team at [email protected] so we can assist you promptly. Kindly, Team Kilo.Health

Response from NonexistentSep 11, 2024

Dear Sir/Madam, Thanks for taking the time to bring this to our attention. Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry. Since we have not received your information, we were not able to investigate this matter properly. We would appreciate it if you could reach out to our support team at [email protected], so our customer service team could provide you with the right contact and assist you as best as we can! Have a wonderful day ahead! Team Kilo.Health