KicksownReviews of kicksown.com

I paid 200 EUR for these shoes expecting premium quality, but it was a complete waste of money. The paint started peeling off incredibly fast, after just a few wears.When I contacted customer service about this obvious factory defect, they refused to give me a refund. Instead, they offered a useless 10 EUR coupon. This is an insult to the customer. I do not need a coupon for a store that sells overpriced, low-quality trash. Stay away from this shop!

llevo 4 meses esperando mi compra, solo responden que siga esperando, el servicio es pésimo, no quieren devolver mi dinero

Fast delivery even though it was very far. Shoe fit like a glove. The box was a little bit beaten up in shipping but it isn’t their fault. Also good price for the shoe k bought with nice colorway.

I ordered a custom pair of Sponge bob and patrick JA3 Nike basketball shoes. The company Kicksown advised that because they are custom, there are no returns. However, after one use, the paint they used to customize the soles started peeling off and the tip of one shoe's sole is starting to come unglued. If a company customizes something, they should stand behind their work and the materials they use. The customer service rep Amy Smith (if that's her real name) isn't offering any real correction to this problem but a $15 discount on $300 shoes.

Very Good and reliable. I received my SPO shoes earlier than i expected as well and they even gave me a welcome gift. Great service

I ordered a pair of Anta Kai 1 Dazzling Sun sneakers. The product itself is excellent and everything is fine. The real downside is the customer service!!! After the estimated delivery date had passed (about two weeks), the website still showed “ordered.” So I sent emails and asked questions on their website but never received a response. More than two weeks AFTER the estimated delivery date, I honestly thought I’d been scammed and that I’d never receive my package... I was so desperate that I even asked ChatGPT for help! And that’s when it told me about 17track. 17track is a site that lets you track where your package is. The site is updated once a day (unlike others...-_-) so it’s great when you’ve been waiting a WHOLE MONTH for a pair of €170 shoes! As a result, I waited two more weeks for my order to arrive at the pickup point. It was just a week before that when I finally received an email response from Kicksown telling me... to wait... Now I understand better why people said they “never” received their orders—in fact, their packages probably did arrive, but it’s IMPOSSIBLE for the customer to know! So the package was sent back to the sender... Please, Kicksown, SERIOUSLY review your customer service—it’s a disaster! So, if you’ve just ordered from this site, be sure to use 17track.

Bought a pair of shoes true to size. They ran long so the same day I received them I followed their return instructions and contacted the email address. Still have not received any response. I even reached out to their chat support within the seven day return window and they assured me someone would get back to me. Shipping took a while too. Not impressed at all and now stuck with shoes that don't fit right . Thanks🙄.

Just a Little late the shipping but allnis going well