KicksownReviews of kicksown.com

Sconsiglio vivamente di acquistare da Kicksown. Ho ordinato un paio di scarpe da basket (LiNing Flash 2 'Aurora', Ordine #23177, valore di €84,85 comprensivo di spedizione e Shipping Protection). Dopo un singolo utilizzo di appena 20 minuti, la scarpa ha riportato una grave scucitura/cedimento della tomaia, evidenziando un chiaro difetto di fabbricazione. Ho contattato immediatamente l'assistenza entro i 7 giorni previsti dalla loro politica di reso, ma l'esperienza è stata surreale: 1.Rifiuto delle proprie garanzie: Nonostante la loro politica pubblicata indichi che i prodotti difettosi hanno diritto al rimborso completo o alla sostituzione senza penali, l'assistenza (Robert) ha cercato di derubricare il difetto a "usura da attività fisica", offrendo prima 10$e poi massimo 20$ di rimborso parziale. 2.Tentativo di manipolazione su WhatsApp: Dopo aver aperto una contestazione formale per tutelarmi, sono stato contattato privatamente su WhatsApp da un loro operatore (Hans). Mi è stato chiesto esplicitamente di cancellare la contestazione di pagamento e di dichiarare il falso all'assicurazione/servizio resi (dicendo che le scarpe "non mi andavano bene di taglia" anziché segnalare la scucitura da difetto di fabbrica) per far passare il reso con una causale diversa. 3.Servizio clienti del tutto inaffidabile e gestione della garanzia inesistente. Conservo tutta la documentazione fotografica e le chat a riprova di quanto affermato. Sconsiglio questo venditore

Honestly, the shipping was alr in my case. Since its shipping from China it arrived in decent speed. The shoes are exactly what i ordered and im happy with my order.

ABSOLUTELY TERRIBLE SHOPPING EXPERIENCE. Terrible tracking updates. terrible and unresponsive customer service. Have yet to receive a refund of replacement after never receiving my package. the customer is terrible with getting back with me.

Bought a pair of li Ning red hare 9 ultras. Arrived in 12 days. The tracking service wasn’t great. Kept on saying delivered and then in transit but I just ignored it and went with Evri tracking. It came boxed with original packaging and were 100% genuine. I scanned barcode of box and trainers. Very good trainers super cushioned and responsive and happy with price/sale. Highly recommend.

Don't order from KICKSOWN. I can't fit to the size so I decided to make a return. They told me only can get refund of 20% of the price plus I have to pay for taxes and shipping.

They give you a fake charge for tariffs and on top of that they sent me a item that was damaged. The offer was 10 dollars off effectively which is the cost of the "tariff". Shit ch*nese company tbh.

Just a warning do not buy these guys provide terrible service and will rip you off not legit at all

I bought two pairs of Lining running shoes (Red Hare 9 Ultra and Fedian Elite 6) on kicksown because the price was the best I could find. The delivery to germany took a little over 2 weeks and was within the timeframe they stated during the purchasing process. Based on the text on their website I expected that import sales tax was not included in the price I paid and I would additionally have to pay custom duty because both shoes together were over the custom duty free limit. To my surprise neither was the case, they shipped both shoes in individual packages and the ~70€ extra cost I was expecting stayed in my pocket. Got the correct shoes and size I ordered and confirmed on the lining counterfeit check website that both shoes are genuine products. Overall everything went great, I expected a total cost of a little over 300€ and ended up only paying 230€. Will most likely buy shoes again from them.