Kibo PayReviews of kibopay.com

Ryan, your the best part of Kibo Pay :]

Great customer service. We have called a few times on things we were not sure how to process and they are more than happy to walk you through everything

Excellent customer service. My only regret is that I didn’t change credit card processing to Kibo Pay earlier. The transition to Kibo Pay was very easy. I’ve already recommended to several friends who own their own businesses. Take the jump, save on processing fees, you won’t regret it and you’ll never go back.

Beware of Kibo pay as know as Merchant Lynx Services. The sale representative said the only fee I need to pay is the monthly fee. However after 3 months, they began to charge me monthly fee, terminal paper fee,, plus credit card terminal insurance fee. I called them, they said it is new policy. If there is new policy, why they don't send it to their client first. The sale associate said there is month to month basis, so I canceled my account with them. After I closed my account, they still charged me addition one month fee plus terminal insurance fee, because I have to give them 30 days notice. I didn't say anything. Unfortunately, it just the beginning. They have been constantly keep withdraw money from my bank account for credit card processing terminal insurance fees. They refunded me at the beginning, so I wasn't pay attention to it. After 11 months, they charged me again, I called for refund, they said they will refund me. I waited for three months, and I didn't see any refund, instead they charged me $199 more. I called them again, they said after 90 days, they can not give me the refund. Beware of this Fraudulent company!

Mike K. at KIBO is a straight up, honest representative that explained the process in roughly 10minutes, had my office all set up smoothly and efficiently that we could not believe how easy it was. And the best part-I am now saving a TON of money in my pocket by using KIBO! So Easy, the people are great... best decision EVER! I Tell Every Business owner we interact with to switch to KIBO.

Our original contact was with Ryan who was very helpful and answered all my questions. Our follow-up contact has been with Mike who is so cheerful and helpful. He never makes me feel stupid (even though sometimes I may deserve it). He answers all questions in an upbeat manner, explaining everything so I know all is OK and my concerns are gone. Mary just helped with PCI compliance questions. She got me to the right person who took care of it and is checking tomorrow to make sure PCI has it right. This team is top-notch! Who could ask for more?

Mike made it simple, even for an old dinosaur like me. I have had nothing but excellent help from the Kibo team. Thanks, Clark

Maria is Always there to help- no matter what time of day I call. I greatly appreciate her professionalism and quick response to any questions I may have. She is definitely an asset to your company. K.C.