customer
Pretty good but wish editor spent more…
Pretty good but wish editor spent more time for what you pay The editor did a pretty good job with editing my college admission essay, but he didn't take up the entire time slot, which means you are paying way too much for what you ordered. I got a 3 hour editing session, but according to the document, he only spent roughly 30 minutes! Wish I got my moneys worth, but the editor did good.
Response from KibinNov 12, 2018
Hi there, Thanks for taking the time to leave us a review -- I'm really happy that you felt your editor did a good job; we love to hear that! To clarify, our turnaround times aren't intended to be "work times," exactly; Kibin editors are all seasoned pros, so they're efficient at what they do. Rather, the turnaround times help to manage the flow of work in our system. A document that needs to be finished more quickly, like yours, gets top priority so that we can ensure that it's completed and returned to you by your deadline. If you have any additional questions or concerns about our editing process or how our turnaround times/pricing work, please don't hesitate to reach out to us at [email protected] -- we're happy to help! Kind regards, Erin, Operations Manager @ Kibin