Kibin is your ultimate essay help assistant. Whether you're brainstorming topics or polishing your final draft, elevate your essay to its full potential with our suite of services and free resources.
Kibin (kibin.com) has 318 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
kibin.com
Website
kibin.com
Category
Education Services
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: November 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
To be honest, it really helps me
,and I am going to use kibin again.
Response from KibinNov 8, 2019
We love a good honest opinion! Thank you for sharing your review. We're thrilled you chose Kibin, and we're excited to see you around again soon!
Amber R., Customer Happiness Coordinator @Kibin
CU
customer
Apirl does a great job for me
Apirl does a great job for me! Thanks so much! She is so sweet and patient to help me with the grammar and attech some websites allowing my further improvements. However, it would be better that she keeps the all corrections in red for me to have a clearer thoughts about my grammar usage. In short, happy to work with you!
Response from KibinSep 8, 2019
It's awesome to hear about the great working relationship you have with April; we love working with her, too! Thank you for taking the time to leave your review and feedback. Although our editors don't normally change the appearance of the text--beyond track changes in Word, naturally--you, as the author, can set that up in the document before uploading it to be edited. If you would like more information on this, please reach out via email at [email protected]. We're always happy to help!
Amber R., Customer Happiness Coordinator at Kibin
RS
Raju S.
The editing was not up to the…
The editing was not up to the expectations but it was good
Response from KibinSep 8, 2019
Hi Raju,
I'm sorry that your usual editor was unavailable this time around. We always try to match customers up to their preferred editors, but we have a diverse and talented staff to jump in when that's not a possibility. I'm happy to hear that you still found the work satisfactory even though it came from a different editor.
Robert K., Customer Happiness Coordinator @Kibin
JO
John
A pleasing site to use...
A good test of the Kibin web site's appearance and ease of logging in can be had by using the Tor browser. Compared to other sites that complain about the browser (e.g., Google, MacUpate, etc.) because they actually want to track your location and grab any other information from you (and so annoy you by asking you to click the boxes that contain cars, bridges, traffic lights, fire hydrants and so on, a number of times), Kibin has no such annoyances. Excellent. Keep this up.
However, I really don't like the restriction to wait for 5 minutes or so to re-login if I have accidentally forgot to complete a task (e.g., giving a review to the editor). If that happens, I usually ignore and forget about the task.
Overall a pleasing site to use, and with good editors willing to help out where they can/
Response from KibinAug 14, 2019
Hi John! Thanks for your review of not only our editors but also the functionality of our site! We love that your experience working with us has been relatively smooth (thrilled we are not annoying!). I will definitely pass along your constructive critique of the waiting period to our development team; we want to ensure that you have an easy way to leave feedback to your editors. Thank you for choosing Kibin!
Amber R., Customer Happiness Coordinator @Kibin
AY
Ali Y.
This was my first time using your…
This was my first time using your service and I enjoyed the feedback and examples of different word choices. I feel more comfortable where I am at with my final essay.
Thank you.
Response from KibinMay 11, 2019
Hey Ali,
We always want our customers to feel that they are in a much better place with their essays after working with our editors, so it's great to hear that you had such a positive first experience with Kibin! Thanks for taking the time to let us know.
Robert K., Customer Happiness Coordinator @Kibin
LD
Lili D.
Reflux of acidizing fluid for enhancing biomethane production from cattle manure in plug flow reactor
The grammar is very good, and it would be better if more comments could be given logically. At the same time, if the person who modifies the manuscript can know something about my research direction, maybe the result of modification will be more satisfactory to me.
Response from KibinFeb 1, 2019
Thanks for choosing Kibin and for the review! Remember, though our editors aren't subject experts for every paper topic, you are able to review their profiles (https://www.kibin.com/editors) and make a direct request for an editor who you believe will be a good match. Our team is also happy to address any issues you have with your edits, and we encourage you to reach out to us directly at [email protected] so we can help make your experience with us a great one!
Best,
Amber, Customer Happiness Coordinator @Kibin
CU
customer
Great revision for my Final essay
The revision of the first draft I turned in poorly answered the questions I have about APA in text format, but after sending emails to them they helped me revise my essay again. Thank you for the detailed revision, I really appreciate it.
Response from KibinDec 14, 2018
We're so happy that you had a great experience with us!! Thanks for sharing your feedback!
Amanda, Customer Happiness Coordinator @Kibin.com
CU
customer
Some editors are great
Some editors are great
Response from KibinDec 6, 2018
We're stoked to hear that you had some good experiences with our editors! And remember, in the rare event that you get an edit you're not completely satisfied with, send us an email at [email protected] and we'll address the issue for you right away.
Thanks for taking the time to share your experience!
Amanda, Customer Happiness Coordinator @Kibin.com