customer
There’re lots of spelling mistakes in…
There’re lots of spelling mistakes in the edited file... Indeed the editor gave me some good advices but I’m not sure if he/she read the supplemental material in which I listed the prompt and quotes cited.
Response from KibinNov 24, 2018
Hi there, Thank you for taking the time to leave a review; we value your feedback, and we're glad to hear you felt your editor gave good advice! :) We certainly want to ensure that your edited document is as polished as possible, so I've personally reviewed the edited document and ran a spellcheck to catch any errors that may have been left behind. I'm afraid I didn't find any spelling errors in the finished paper and the editor did mention the quotations in her feedback on the document. Because we want you to be as satisfied as possible with your editing order, we'd love to discuss your review further to gain some additional insight about your comments. If you reach out to our team at [email protected], we're happy to address any issues you may have with the editing order as part of our Customer Happiness Guarantee. Kind regards, Nikki Customer Service and Community Manager @Kibin