The polish is literally amazing. So pigmented and I absolutely love the bottles. I called to ask a question about the gel builder and actually talked to a real human. She answered my questions and gave me some tips! I highly recommend this brand!🤍💅🏽
JO
Josh
When a Company Gets It Right It Deserves To Be Said
Or written. I initially had an issue with a Kiara Sky order a few months ago. I'd rather not go into any of the details but unfortunately things didn’t go as expected, and I shared my honest experience here —because that’s what reviews are for. What happened after that is why I’m writing this 5-star review and why I deleted my previous review.
The way Kiara Sky handled the situation completely changed my perspective. The follow-through, accountability, and level of care shown were genuinely impressive. Emie, in particular, a customer service manager at Kiara Sky set a standard I wish more companies would aim for. Even though it wasn't Emie who caused the issue, she immediately took personal ownership of the situation, communicated clearly and respectfully, and made sure everything was handled with great care from start to finish. I’ve dealt with a lot of customer service reps over the years, some good, some bad, but this was easily the best experience I’ve ever had.
As for the products-I am truly amazed! The Beyond Pro Rechargeable LED Lamp III -the nail lamp is fantastic. It comfortably fits each hand with no heat spikes, cures evenly, and the cordless design makes it super convenient to use anywhere you want. The battery charges quickly and lasts long. You can tell real thought went into the comfort and overall design—it looks feels, and operates like a high end professional piece of equipment. I do have one suggestion though, that the next model (maybe the Beyond Pro IIII) has the control panel/screen on the top, perhaps near the logo so that it's easier to do your own nails but doing someone else's nails is a breeze.
The gel polishes are outstanding as well. The bottles have a special non-slip coating so the chances of a bottle slipping out of your hand is extremely low. Speaking of the bottles-love how they are the same color as the polish that's in them. Brilliant. The polish itself has a pigmentation that is beautiful, rich, vibrant, and consistent— it is incredibly easy to work with. Application is smooth and controlled, and honestly, you could get away with a single coat and still achieve great coverage.
I was also lucky enough to get a set of the new gel cover tips-(long square.) These tips are impressive. They're protected well in a strong plastic box all sorted nice and neat. They have a rounded edge that fits inside the nail cuticle like it should along with a perfect apex and c-curve. These cover tips are thick, strong, and very durable.
Now as far as the issue I had, mistakes can sometimes happen with any company. What truly matters is how they respond when they do—and Kiara Sky responded the right way. They earned my trust, my respect, and this review.
Credit where credit is due. Kiara Sky chose the right person to lead customer care. Emie embodies the brand through her professionalism, integrity, and authentic care—qualities that are increasingly rare. She has proven exactly why she holds such a key role at Kiara Sky, and they are truly fortunate to have her.
I now understand why the brand has such a loyal following. The products are exceptional, but just as importantly, so are the people behind them.
In short, I highly recommend Kiara Sky to anyone looking for durable, high-quality, and beautifully finished nails.
—Josh
JB
Julia Basaca C.
Great priced monomer
Great price for monomer that is universal and high quality. I won’t use another monomer.
CL
Charlene L.
UPDATE-KIARA SKY 1 STAR REVIEW
On 07/06/23 I gave Kiara Sky 1 STAR review.
I am happy to report that they made it right.
They apologized and are sending me a new bottle...full this time. :-)
Thank you Kiara Sky for correcting the error! ;-)
BB
Brittiny B.
I haven't received my package yet but…
I haven't received my package yet but this review is based on customer service alone. I ordered some products from kiara sky, shipping didn't take that long but I never received my package, after it being "delivered". I live in an apartment complex that has mail lockers that are supposed to be used by delivery companies, however FedEx doesn't like to use them so they leave our packages out in the open. I honestly think fedex steals packages, because my packages from them rarely show up and they never have proof of delivery. Anyways, my package was stolen and since I got package protection, they replaced my order and shipped out a new one. Great customer service!
LT
Liz T.
First Time User
I was reluctant to purchase Kiara Sky because it's a little pricey. They recently had sale on their website so I went for it.
I received my package a couple days ago and tried it out last night. The only negative is that the dip manicure took me longer than I expected, over an hour. Despite the time I LOVE MY NAILS! Really does look like I came from the salon and I didn't use much product so I think in the long run I'll save money (and hopefully get faster!)
I usually don't write reviews but wanted to share my experience for others that might be on the fence like I was. Just try to buy the colors that have the swatches on the hand so you can see what you're getting.
MA
Maria A.
Great overall experience!
I called to update my address before shipping and a real person answered right away and changed it for me, she was super nice! I also received my order within a week! I loved everything in my order, especially the Gelly tips-what a game changer and saves me so much $$ now that I can do my own nails at home with a pro finish! 💅 Will definitely be ordering again soon!
DR
Destiny R.
Love the product!
Love the product!! Packaging is so cute!! Received my product pretty fast!