Stacie G.
300 dollars just throwing it away!
From the prep to the horrible builder, to the nails that absolutely are terrible, this is a disaster of a at home nail company. There are only two things I like about this company. The large amount of colors to choose from. The awkward little flash cure light. Everything else is waste of money And I want to tell you the BIGGEST WASTE OF MONEY IS THE NAIL LIGHT Omg I couldn't get rid of it fast enough
Response from Kiara Sky NailsApr 13, 2026
Hi Stacie, Thank you so much for sharing your feedback with us, we truly appreciate hearing from our customers, and we're so sorry you've been unhappy with your purchase. We took a look at your order and noticed it was placed about 18 months ago, and we truly wish you would've reached out sooner! We would have absolutely loved the chance to help you out. We always offer a 30-day money-back guarantee on all our products to ensure you are 100% satisfied, and our customer service team is always here to troubleshoot, answer questions, or make things right if something isn't working the way it should. We also wanted to mention that Kiara Sky is a professional nail brand meaning our products are designed for licensed nail technicians who have training in professional application and techniques. While we absolutely have customers who love using our products at home, our systems do require some technique and know-how to get those beautiful, long-lasting results. We always recommend watching tutorials or reaching out to us with questions so we can help guide you through the process. We'd truly love the opportunity to help if you're still having issues! Please feel free to reach out to our team at [email protected] – we're here for you and want to make sure you have a great experience with all your Kiara Sky products. Warm regards, Emie Customer Service Supervisor