Keranique Reviews | Read Customer Reviews of keranique.com

Keranique Reviews | Read Customer Reviews of keranique.com

Keranique reviews

310 approved reviews, newest moderated first

Erica T.
Apr 5, 2025
Products for every hair season
Keranique has a variety of products that fit the needs of my hair at every stage of growth and styling. Sometimes my color needs to shine so I use the color boost shampoo combined with the deep hydration conditioner for added moisture. I like having that option that suits my changing textures and needs.
Response from KeraniqueJun 4, 2025
Hi Erica, Thank you so much for your thoughtful review! We're delighted to hear that our range supports your hair through every stage and styling need. It’s wonderful that the Color Boost Shampoo and Deep Hydration Conditioner help keep your color vibrant and your hair nourished. We truly appreciate having you as part of the Keranique family!
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Linda S.
Apr 5, 2025
My hair has never looked better than…
My hair has never looked better than when using the Kerenique products! All the products work together so perfectly. I especially love the conditioner. It never weighs down my hair and has a wonderful cream gel consistency.
Response from KeraniqueJun 4, 2025
Hi Linda, Thank you so much for your glowing review! We’re thrilled to hear that your hair has never looked better and that you're loving how all the products work together—especially the conditioner. We’re so happy to be part of your hair care routine. With appreciation, The Keranique Team 💜
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Dawn P.
Apr 5, 2025
It Works [if you work it]
Keranique came to me at a time when I'd just started experiencing female hair loss. I was grateful to have found them! The products are thoughtfully made and they work - as long as you are committed to using them.
Response from KeraniqueJun 4, 2025
Dear Dawn, Thank you for sharing your experience! We’re so glad Keranique was there for you during such an important time. You're absolutely right — consistency is key, and we’re thrilled to hear that your commitment is paying off. We appreciate your kind words and are honored to be part of your hair care journey. With gratitude, The Keranique Team 💜
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Charlyn E.
Apr 5, 2025
Young, full hair forever
The product continues to facilitate my adventure back to my days of younger, fuller, fluffier gorgeous hair. At 78 I marvel at the thickness of my hair compared to so many of my contemporaries. I no longer apply it every day as in the beginning which saves my supply from running out too quickly. I cannot imagine curtailing my use of this amazing product.
Response from KeraniqueJun 4, 2025
Dear Charlyn, Thank you so much for your beautiful review! We’re absolutely delighted to hear that Keranique continues to support you on your journey to fuller, more youthful-looking hair. At 78, your experience is truly inspiring, and we’re honored to be part of your hair care routine. It’s wonderful to know the product has become a trusted staple for you — we appreciate your loyalty and are here for you every step of the way. With gratitude, The Keranique Team 💜
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Lisa
Apr 5, 2025
My Hair Will Survive
I owe my hair’s survival to Keranique. The hair regrowth treatment together with nutritional supplements have put the brakes on the excessive shedding and widening part lines, and replaced that with new hair growth. Hair regrowth treatment application is super easy with a well-designed container. The shampoo and conditioner are also a great bonus. Very gentle pleasant fragrance.
Response from KeraniqueJun 4, 2025
Hi Lisa, Thank you so much for sharing your success story! We’re absolutely thrilled to hear that you’ve seen new hair growth and a noticeable reduction in shedding. It’s wonderful to know that the Hair Regrowth Treatment and Nutritional Supplements are making such a difference for you. We also appreciate your kind words about the ease of use and the gentle fragrance of our products — we put a lot of care into every detail to support your hair journey. Thank you again for being part of the Keranique community! 💜 Warmly, The Keranique Team
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Renee D.
Apr 1, 2025
Poor results
The product made my scalp itchy and my hair feel chalky . I'm so disappointed, I've been trying to find some kind of solution for my hair for a long time .
Response from KeraniqueJun 4, 2025
Dear Renee, We’re truly sorry to hear that the product didn’t provide the experience you were hoping for. Everyone’s hair and scalp can respond differently, and we understand how frustrating that can be when you're searching for a solution. We want to confirm that a refund has been issued back to your original method of payment. Please allow a few business days for it to reflect, depending on your bank's processing times. If you have any questions or if there’s anything more we can do to support you, please don’t hesitate to reach out to us at (888) 237-4131 or [email protected]. Wishing you the very best on your hair care journey. Warm regards, The Keranique Team 💜
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TT
Mar 28, 2025
Don’t buy from here
Placed an order on 3/24 and received confirmation. Then radio silence. I called them yesterday and they said they didn’t have it in stock. So why do you sell something you don’t have in stock? I called my bank to dispute the claim and I sent Keranique a message stating I had contacted my bank. I received a tracking number later the same day. The label was created but no item sent. Never again. Deserves 0 stars
Response from KeraniqueJun 4, 2025
We're very sorry to hear about your experience and truly understand your frustration. This is not the smooth, transparent process we strive to deliver, and we apologize for the delay and any confusion regarding your order status. We’d like the opportunity to look into this further and make things right. Please reach out to us directly at (888) 237-4131 or [email protected], and a member of our team will be happy to assist you. Thank you for bringing this to our attention. Warm regards, The Keranique Team 💜
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3-Time Loyal Customer Since 2.
Feb 28, 2025
Great Product but HORRIBLE Customer Service
So let me begin by saying that I loved the product itself. So why the 2 stars? Because of the ONE-star customer service. When I mailed in a payment, I asked to cancel my subscription. No cancellation. Then I emailed their customer service line and they said they had "no record of my membership" but to call their customer service line. I did that and the representative tried to upsell me THREE TIMES after I said I just wanted to cancel. All this is very shady. Again, it's a shame because I was actually quite happy with the product initially.
Response from KeraniqueJun 4, 2025
Thank you for your honest feedback—we’re truly sorry to hear about the difficulties you experienced while trying to cancel your subscription. We understand how frustrating that must have been, especially after enjoying the product itself. What you’ve described is not the experience we aim to provide, and we’d appreciate the chance to make things right. Please reach out to our Customer Support Team at (888) 237-4131 or email us at [email protected] so we can personally review your account and ensure everything has been properly resolved. Thank you again for trying Keranique, and we hope we can restore your confidence in our service. Warm regards, The Keranique Team 💜
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