We launched this website offering a safe and easy way for all tourists who wish to apply for the Kenyan e-Visa online.We love Kenya and believe it is a top tourist destination in the world. Apply today, it takes only a few minutes...
Kenya Visa Online (kenyavisaonline.com) has 290 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Glenn D.
No customer service for visas nobody at the embassy answers the phone !!!! ! My mother lost her holiday ticket due to Kenyan embassy incompetence ! They changes the visa rules and no customer service for the elderly that don’t have computer skills . Go on holiday some other place !
Greg
Avoid this worthless site at all costs! After submitting pages and pages of information (all in JPEG format which is bizarre) I was charged $11 prior to processing my application. The charge was immediately collected, but that's the only thing that happens fast. It has been over 2 months since I applied and still no response. I've emailed them multiple times but no reply. All phone numbers are inactive and fraudulent. Go through a trusted visa processing center. Kenya should be embarrassed with this "service" which is non-existent.
Gilmas R.
I am frustrated with this system, I applied a month ago and I was asked to pay 11$ to verify the documents submitted, before paying the actual visa fee but since then nothing seems to move and nobody picks up when I call, the numbers on the webpage are all fake. VERY FRUSTRATING AND TIME WASTING
Mads K.
This country does not want tourism. The tool is tortorous and the file sizes are way too low for any normal picture (and you need several of them).
Claire M.
Terrible system that does not meet customer needs. And to make things worse there’s no contact details and even the email provided by embassy. I one responds to queries. My evisa account was locked and of course there’s no one to help unlock it. Such a useless tool.
RC
Terrible e-visa system lead me to lose my flight. Calls to London office yielded nothing, in the end I lost funds for my airline ticket. I should have been at Mombasa enjoying my holiday now. Ridiculous..Thankfully, Morocco does not ask for visa from British people, so I am instead heading there tomorrow!!
Common S.
As of today 7 Oct 2021, applying single trip visa online does not take you anywhere. I am a non-Kenyan, I cannot go any further than "sign up for an account". It comes up with "email already registered" and after that does not want to proceed. HELP
Chris G.
Total bust 3 years in a row. As of 1/1/2021, there isn't even a choice - you must have an eVisa prior to boarding. The 10 page application ranges from absurd to torturous. Be prepared to provide continent, country, and full 'land address' as separate fields, names of your spouse's parents, even if deceased, etc. On one page you state that you are staying with friends and relatives and provide their address, only to be required to attach hotel booking proof on the next. Attachments must be .jpg under 250kB in size so they need to be scaled, and be prepared that .PDFs of flight itineraries will have to be turned into .jpgs, no easy feat unless you have Acrobat loaded. The grand finally is the payment process that usually hangs up because of security concerns by my CC or payment receipt issues on the Kenyan side once security hurdles are overcome. The cherry on top of this layercake is that the eVisa may not be generated on time or at all. Two times out of 3 had to go through this mess again upon landing at Jomo Kenyatta after a gruelling flight. They really must not want me in their country. Others in the passport control line mirrored my sentiments, so at least I know my experience isn't isolated.
