KensuifitnessReviews of kensuifitness.com

The sleeves on the vest (that you attach the weights to) aren't long enough to add a second weight. I can only put one plate on each side. This means that I would need two 35kg+ weights in order to reach the vest maximum. It also means that I cannot increase the load in standard increments. This means the next available increment from 10kg would have tobe 20kg (due to only being able to put one weight on each sleeve.) It's not acceptable for someone using the vest for pull-ups. I contacted customer service because, whilst longer sleeves are available (at extra cost), they are not compatible with the PRO (which is the second most expensive vest of 3). Poor product and even worse service.

I ordered two Max dumbbells on May 3. It's July 4 and they still haven't shipped. So I contacted customer service to cancel, and they say they can't because it's "packed". If you look around, you will find many others with similar experiences. Avoid at all costs.

Kensui Fitness sells defective EZ Vest weighted vest and won’t replace it after repeated attempts and then lying about replacing the defective one. EITHER THE TEAM AT KENSUI FITNESS IS ON DRUGS OR THEY ARE YOU PURPOSELY JUST REALLY BAD AT PAYING ATTENTION TO IMPORTANT DETAILS LIKE CORRECT SHIPPING ADDRESSES, ETC. THEY JUST REPEATED THE SAME INCORRECT ACTION AGAIN AND RESENT THE EZ VEST TO THE SAME WRONG ADDRESS FOR THE SECOND TIME IN A ROW! YOU JUST CANT BE THIS INCOMPETENT AND STAY IN BUSINESS! I just got this text message from USPS showing the same wrong address error message again. I have no idea what to say at this point? PUT DOWN THE PIPE GUYS!

DON'T Buy, order never arrived.

BEWARE - this looks like a scam company. A LOT of people complaining about never receiving orders. Don't know if positive reviews are even real at this point. Shop elsewhere, else you may simply be torching your cash.

No delivery even though its past 8-12 for free shipping. No one answers to me when i ask politely. Never going to buy from them again.

My order came 3 months late and it would fit the olympic discs. For that's ok, as long as they issue a refund or they send me a new one but the customer support is non-existing.

The product was not in stock, yet they processed my order and charged my credit card. I was guaranteed 3 to 4 days priority shipping. That was 13 days ago. I contacted customer service and they emailed me back that orders were backed up at the shipping warehouse. I told them to cancel my order and refund my credit card. that was a week ago. They are a bait and switch company. I own a gym and will not do business with this company and have advised my membership base to do the same and have contacted gyms I do business with in Dallas and Houston not to do business with Kensui.