Mike
I’m not usually so easily swayed
I’m not usually so easily swayed, but I left a one-star review earlier because the dumbbell broke on the first use. It was my fault because I dropped it, but I was still upset. Kensui I reached out to me, unsolicited, and provided a free replacement. They very politely told me these are not made to be dropped. I am very happy with the customer service, especially because I did not expect it.




