KensuifitnessReviews of kensuifitness.com

We ordered the vest in November 2020, it's now Feb 2021 and still nothing. They have lied about the status, sent us incorrect tracking numbers, and continue to insist it will arrive any day. Now we have to contact the credit card company to have the funds reversed. DO NOT deal with this company.

Tried ordering months ago...after about two months finally asked them what was going on. Oh...the Covid...yeah whatever...chinese scammers use that line on facebook...a lot. Then they told me, we were having problems with the vest so we UPGRADED it and you get that upgrade for free! Being a sucker..I said ok. Another month passes despite them telling me it would be rushed to me due to the delay. Emailed them again...oh we are still having some problems which we had to fix, but it will be coming soon. I said forget it, I'm not paying over $300 (yeah I bought the deluxe set with extras) to be your beta tester. They did refund my purchase price but MAN, what a freaking joke of a company. Don't care how effective it is, if you never receive the product, the effectiveness is zero. Bunch of clueless clowns...hopefully they'll be out of business soon. Lol just went to their website...kept freezing all over the place. If you want to look like a dork wannabe in the gym by all means buy this, you'll look as dumb as a person doing squats on a bosu ball, on one leg

Ordered a weighted vest mid september. Since that order no product and only promises off delivery but no product. No communication, no product and decided to claim a refund. We will have to see if i will get money back. Very bad experience with this company.

Absolutely terrible. Both 800 numbers do not work, they do not answer email or text. BUT, they will happily charge you even it you did not actually complete your purchase. BUYER BEWARE!!!! If you fill out their form capture and attempt to back out w/o completing they WILL charge you and you WILL not hear from them!

Didn’t get what I ordered, took very long time and just got the message to be patient, finally i asked for a refund, which I got. If you have time (and by time, i mean months), sure go ahead and buy from Kensui. Otherwise, just invest your time into something else.

It wouldn’t be so bad if it’s taken 5 months to ship a product. Actually, it hasn’t even shipped yet. I think the most frustrating thing is that there weren’t any proactive updates about shipping delays. I only know about the delays because i reached out to them multiple times.

Still waiting on product - never delivered! Uses UPS who are horrible. FedEx or even USPS or Canada Post would be much better delivery option.

I payed for EXPRESS DELIVERY ... I never received the item or just only the tracking number !!!