KensingtonReviews of kensington.com

I have been using the Kensington Pro Fit Ergo keyboard and mouse combo as my daily driver for work, and I recently calculated that I’ve logged over 5,100 hours (600 working days!) of heavy typing on it. It’s hands-down one of the most comfortable, wrist-saving ergonomic setup I've ever owned. I literally used it so much that I typed the letters right off the keys! I reached out to their support team to ask about my warranty, and they were absolutely fantastic. The process was smooth, the reps were incredibly helpful, and they totally stood behind their product. It is rare to find a company these days that makes such reliable, heavy-duty office gear AND backs it up with world-class customer service. THANK YOU!

Even for a device that wasn’t very expensive and at least a year old, they treated the issue with great response and highly skilled support. The problem was fully resolved and they communicated and updated me throughout!

I love the trackball, but it suddenly stopped working. I contacted customer service and was so impressed with the entire process. Everything was quick and professional, with only the necessary troubleshooting steps and clear instructions. I was then guided to follow Kensington’s instructions to start the replacement process. I was very happy with the experience and especially impressed by how efficient and hassle-free the entire process was.

I was having some issues with my docking station. Customer service made it right quickly and painlessly. They sent me a replacement which has been working flawlessly for several months now. I've owned several Kensington products in the past and hadn't experience problems. It's comforting to know that, if you have an issue, they stand by their products and have helpful, friendly and knowledgeable people for support.

Received an email response from technical support within 24hrs. They gave detailed instructions for the issue and followed up. Very happy with the service I received.

Support provided the solution for the correct download for my Expert Mouse wired which I couldn't find online.

I've used a Kensington trackball for decades in my work as a record and video producer it's an essential part of my workflow. Using the "Right Click" button on the Trackball as the keyboard "Return" saves me time AND allows me to work without lifting my right hand from the "Expert Mouse" trackball. For a while, this feature stopped working and the new software didn't work on my new Mac. I emailed Support at Kensington and Rehana sent me detailed instruction to restore this feature and to reinstall the Expert mouse software. It works perfectly now! Thank you Rehana and Kensington for your excellent customer support!

Unbelievably fast and brilliant support. Didn't think that existed in this day and age. Looking for parts and they quickly replaced a roller FROM 19 YEARS AGO. Knew the design was exceptional. No idea they backed it up this meticulously. Repeat, quick, personal communication with a heads-up at every step from inquiry to delivery. Best I've ever encountered.