Sam W.
I have a Kensington Orbit Trackball…
I have a Kensington Orbit Trackball that my wife loves. It began having intermittent connection problems a little after one year. I contacted customer support and they responded immediately and made a few suggestions to resolve the problem. Those did not work so they will be sending me a replacement. Very nice. Thanks very much!
Response from KensingtonAug 30, 2025
Thank you for sharing your experience. We’re so glad our team could quickly support you with your Orbit Trackball and arrange a replacement when troubleshooting didn’t solve the issue. It’s great to hear your wife enjoys the product, and we truly appreciate your trust in Kensington. Please don’t hesitate to reach out again if we can help in the future!