KensingtonReviews of kensington.com

Response from KensingtonDec 4, 2025

hank you so much for taking the time to share your experience! We’re thrilled to hear that your 2007 Expert Mouse Trackball is still going strong after all these years — that longevity is exactly what we hope for with our products. We’re also glad our Technical Support team was able to help you transition smoothly from your older MacBook Pro and macOS version to your new M1 system. Upgrading across so many generations can definitely introduce some questions, and we’re happy we could provide the answers you needed quickly and successfully. If you ever need anything else or have more questions down the road, we’re always here to help. Enjoy your Expert Mouse and your upgraded setup! — The Kensington Team

Response from KensingtonDec 4, 2025

Thank you for sharing your experience! We’re so glad our team could help you get your Expert Mouse Wireless Trackball up and running again — and even better that the Bluetooth pairing option made your day. If you ever need more tips or run into anything else, we’re always here to help. Enjoy your trackball! — The Kensington Team

Response from KensingtonNov 7, 2025

Thank you so much for sharing your experience and for your continued trust in Kensington! We’re delighted to hear that our support team was able to help resolve the issue and get you up and running with a replacement. Your satisfaction and loyalty mean a lot to us, and we truly appreciate you taking the time to leave this thoughtful review. — The Kensington Support Team

Response from KensingtonSep 27, 2025

Merci beaucoup pour votre retour positif ! 😊 Nous sommes ravis d’apprendre que notre service après-vente a pu répondre efficacement à votre demande et que vous êtes satisfait du nouvel ensemble. Votre satisfaction est notre priorité et nous vous remercions d’avoir choisi Kensington.

Response from KensingtonAug 30, 2025

Thank you for taking the time to share your feedback. We’re delighted to hear that our customer service team was able to resolve the issue with your backpack in a professional manner. Your satisfaction is very important to us, and we truly appreciate your trust in our brand. Please don’t hesitate to reach out again if there’s anything we can assist you with in the future.

Response from KensingtonAug 30, 2025

Thank you for your kind words and for sharing your experience. We’re glad our team could quickly assist with your H3000 headset and ensure you were back up and running with Teams. Providing friendly and responsive support is something we take pride in, and we’re happy to know we could meet your expectations. Please feel free to reach out anytime—we’re always here to help!

Response from KensingtonAug 30, 2025

Thank you so much for sharing your experience with us. We’re thrilled to hear that our team was able to assist with your trackball mouse and provide a warranty replacement so quickly. It’s great to know that our responsiveness and support exceeded your expectations—that’s exactly the standard we strive for. We truly appreciate your trust in Kensington and are always here if you need further assistance.

Response from KensingtonAug 30, 2025

Thank you for your kind words and for recognizing Manish’s efforts. We’re delighted to hear that he was able to quickly resolve your replacement request and provide the level of service you deserve. We’ll be sure to share your feedback with him and the team—it will mean a lot. We truly appreciate your trust in Kensington!