KensingtonReviews of kensington.com

They are a very good company, customer service is brilliant. You can trust this company the products are genuine and of extreme good quality. Products arrive following day.

Outstanding response time, very customer-focused, and excellent service. Highly recommended.

I had an issue with my mouse that appeared a couple years after purchase and they sent me a new one for replacement. This is very good customer service; they did not ask me for excessive proofs or waste my time or anything. As for the products themselves, trackball mice are far better than normal modern computer mice, and Kensington is definitely, beyond doubt, within the top 5 manufacturers.

I contacted Kensington about the warranty on my mouse that stopped working. Emad assisted me, I was surprised how easy the process was. I am thankful for his help and work ethic.

I placed a headsets order for my company, but they arrived incomplete. I contacted Kensington Support, and Emad Uddin was the team member who assisted me from the beginning of my request and answered promptly. He was kind, efficient, and professional. He also followed up until he made sure I received my complete order. Thank you, Emad, for making my experience with Kensingtona great one.

I bought a Kensington two SD5760T USB hubs from Amazon with 3 year manufacturer warranty. After about 6 weeks of use, one hub had two 5gbps USB ports failing frequently. I contacted Kensington Support. They accepted my troubleshooting diagnosis -- defective hub. I received a replacement in the mail about 2 weeks later. I feel that the premium support provided by Kensington was worth the premium price.

A la suite d’une panne de la station d’accueil et après avoir échangé par mails avec le service après ventes, Kensington m’a proposé de m’envoyer un appareil en remplacement… je patient donc… si tout se passe comme convenu c’est peu commun ! Et donc c’est parfait ! J'ai bien reçu , après quelques jours, la nouvelle station d'accueil comme promis ! C'est parfait, vraiment. Bravo et un grand merci à l'équipe Kensington. C'est trop rare, il faut absolument le signaler.

I must say that the experience theough the incident I had, in which my recently purchased Orbit mouse's right click stopped working, was easily solved through a replacement. No hassles or additional costs.