KensingtonReviews of kensington.com

Thanks for your excellent support service!

I had a very positive experience working with Kensington regarding the Bluetooth headsets we received. The devices were easy to set up, reliable in performance, and provided clear audio quality, which made them an excellent fit for our needs. Kensington’s support team was also responsive and helpful and addressing any questions promptly.

Very efficient, item broke after 5 months, sent a replacement, no problem and staff member ( Dudigama) was so helpful.

Tengo un maletín de viaje referencia Kesington contour 17" laptop roller K62348. Se me degradaron las dos ruedas recientemente y quería conseguir su recambio. enseguida el servicio de asistencia me pidió los datos del maletín, y en 15 días tengo ya el reemplazo. muchas gracias

A Kensington roller bag that I bought a few years ago from an online reseller was no longer rolling properly. I contacted Kensington about using the warranty, and within a few emails, the customer service representative had resolved my issue and had a new bag on the way to me. It arrived very quickly and in great shape.

The Slim Blade Pro is a great product. When I recently had issues with a software update, I reached out to Rehana and the Kensington Technical Support Team who resolved the issue in a timely and professional manner. Communication skills and personal attention were ideal. One could not ask for or expect better service and support. Thank you, Rehana and Kensington. Kim

I purchased a Kensington SD4841P dock over a year ago, it worked very well , but unfortunately it developed power delivery issues recently. I raised a support request through the website, and Emad Uddin from the support team got in touch. He patiently guided me through all the troubleshooting steps and was extremely knowledgeable throughout the process. When we determined that the dock had developed a hardware fault, Emad promptly arranged for an upgraded replacement, as the original model had been discontinued. It’s a real pleasure to interact with customer support professionals who have strong technical expertise and can provide meaningful solutions. Kudos to Kensington for being such a customer-centric company, and to their support team for being so helpful. I’m glad to be a Kensington customer and will continue to be. Thank you!

Trackball very good for tendonitis. Purchased a Kensington trackball 2 years ago, with usage everyday. It stopped working randomly. I was able to get a replacement very quickly after a few troubleshooting checks that indicated a hardware issue. Excellent customer service skills.