Kendra's BoutiqueReviews of kendrasboutique.com

Bad service i order almost 2 weeks ago and paid extra for shipping within 2-3 days with DHL Express. I still received nothing. There is no mail adres of kendra to send a complain or for help. The number to call is for national people i live in the netherlands its no option to call. I will never order again.

Product is Awesome!

The hair was terrible and very thin I paid $500+ for three bundles or 613 hair and it was for a birthday trip and yes it was delivered on time but the quality was trash I can’t speak for natural color hair but the blonde is trash

Good quality of hair!

Hair quality is always A1 and express shipping literally was processed and shipped to me in NJ in about a day plus it came with a gift. I’ve even had regular shipping before and it came extremely fast, had an issue where item was left out customer service was amazing they sent it and I received the item literally the next day with a gift as well.

I have been purchasing hair from Kendra's for years. I was utterly shocked with my most recent purchase. The quality was very poor (tangles, sheds, poor texture) I spent over $700 and I'm so upset and disappointed. I never thought I'd be here writing this for I've always gotten compliments on the hair and the hair would last for years. Never again! They've lost me as a customer

I would highly recommend to stay clear of Kendra’s boutique. The quality of the hair has fallen drastically and the customer service is appalling. I purchased the same hair in 2017 and tried to purchase a longer length in 2023. I saw a major difference in quality with the most recent hair knotting and shedding tremendously. As a buyer from the UK I always bought from Kendra’s boutique as the quality has been the best for years. I have never experienced such an issue. Customer service were extremely unhelpful and disregarded all my concerns after having asked me to send photographic evidence of my claim. The lady I spoke to even got defensive saying that the quality of the hair will never change and insinuated I was lying. I feel robbed off my money and will not be purchasing from Kendra’s boutique again.

I have heard many good things about Kendra’s boutique however my experience with the quality of the hair has been highly disappointing. I have installed my hair for about two weeks and I ordered 30inch body wave 13x6. The hair has been tangling soooo much that I’m genuinely not even sure if this hair is virgin or synthetic and I’m very good with hair. I comb out with the right hair utensils for curly hair before bed and I apply leave in conditioner, serum and moose and the hair is still not tamed. I will say the lace does blend very well with skin. I honestly wish I could have written a better experience with the company but I had been seeing bad reviews of the hair and chose to ignore what I saw online just because other people still had spoken so highly of this hair brand in the past , but I have now experienced first hand so cannot fault the disappointment in some of the customers.