KELLY OBI NYWe`re a US-based, black-owned, Fast Fashion brand all about hooking you up with unique, one-of-a-kind fashion pieces that`ll turn heads wherever you go. We`re an emerging brand in the women’s accessories and lifestyles space. With the call to ‘Be Extra’—Kelly Obi is all about letting your inner light shine through high quality and unique accessories that are sure to turn heads. As a fashion brand, we see individuality and uniqueness every day and champion this through the energy of our products. We bring to life any outfit, and is ready to elevate your style in more ways than one.
KELLY OBI NY (kellyobi.com) has 163 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Elmwood Park, New Jersey
Excellent
Clothing & Underwear · New Jersey, New Jersey
Excellent
Clothing & Underwear · Edison, New Jersey
Excellent
Clothing & Underwear · Tenafly, New Jersey
Excellent
Showing 138 reviews with 1 star · Clear filters
IDELLA
If I could give zero stars I would.Ordered over$200 worth of merchandise.I returned 2 items from my order,and sent e-mail letting them know I was sending back some items .I got their shipping label and mailed items back.USPS says company received my items on Nov.20th.as per their website I should receive my refund with 2 weeks.I have been e-mailing them requesting a refund and now they have stopped corresponding and have ghosted me.
Kathy S.
Placed my order on December 3rd, items were preorder. My order was canceled on 27th of December.They said it was at my request and my money was refunded. I never canceled my order and my money has not been refunded. My emails were unanswered and phone was always busy. First and last time ordering from this ccompany.Do not order from this company. They are a bunch of scamming thieves.
Susan W.
Do not order anything from this company. I gave them 1 star because thats the only way I could leave a review but the don'tdeserve not one star.. I ordered something 11/13/24 & haven't received it nor a refund. I was to receive in 5 to 7 business day. I have reported them to the BBB.
Brian H.
Worst Scam don’t do it! Don’t order anything from them. Scam have to get my CC company involved dispute charges to even get a response and my money back on orders!
janine B.
I should’ve read the reviews before I ordered 2 pairs of boots from this company! I had ordered some boots from here in November and they never came. I reached out to them mid December. Kelly Obi customer care sent this long message stating that the boots no longer were in stock ( even though I ordered them on pre-sale) and they will gladly refund my money. Well today is 1/2/25 and it states the money is refunded on their end but they never sent the money to my credit card! I try to be supportive to this black business because the clothes and shoes are very nice but this company is a scam! DO NOT SUPPORT THIS PLACE!
v_ J.
To say I’m disappointed is an understatement. I’d been in constant communication with this brand advising them that I hadn’t received any information relating to my pre-order done October 31, 2024. They graciously responded in early December stating issues with the warehouse and monies were refunded. I waited two weeks, still no refund and decided to follow up. That email has yet to be responded to, however, I did get a mass email last week regarding a fire at the warehouse and monies have been refunded. I’ve still not received that refund, This has been the absolute worst online purchase experience I’ve had by far. Because of the lack of communication and bad business practices I’m no longer interested in patronizing this business ever again. I hope the monies this company has essentially stolen from consumers is worth the ramifications that are awaiting.
KB
DO NOT SHOP HERE. Customer funds are being held with no resolution: - Order placed: Nov 7, 2024 - Dec 28: Mass "cancellation" email - Jan 2: No refund received - Order still shows "awaiting shipment" - Multiple emails unanswered - Chat messages ignored - Gift card/store credit invalid - Customer service non-existent Previous delays were attributed to inventory issues, then a warehouse fire. I chose store credit twice to support this business. Now funds are held hostage with zero communication. Save your money and shop elsewhere. Business is not currently operational despite actively taking orders. Pros: None Cons: Takes payment without fulfilling orders Refuses refunds Ghosts customers Continues accepting new orders
Nora A.
Many things went wrong. I ordered twice. Once in November and once in December. Each order was “hanging” and zero processing or shipping updates. Then on 12/17 I get a weird email from a Russ who informed me that due to quality control issues, my order was cancelled. Never once offered to re-order. It’s been over two weeks and zero refund. Now let’s jump to December 28 where “the” Ms Obi sends a pathetic email announcing that ALL orders placed between October and December were automatically cancelled due to a warehouse fire!?!! Now, I’m due a second refund. But as Ms Obi stated in same email that she fired her entire customer service team, who in the heck is handling anything? She apparently can’t respond to emails let alone properly manage anything. Where is Kelly Obi?