KELLY OBI NY Reviews | Read Customer Reviews of kellyobi.com

KELLY OBI NY Reviews | Read Customer Reviews of kellyobi.com

KELLY OBI NY reviews

Showing 12 reviews with 5 stars · Clear filters

Kiki
Aug 31, 2024
Great Experience With Kelly Obi
I absolutely love Kelly Obi! I've ordered several pieces from their collections, and every experience has been nothing short of fantastic. The quality of the merchandise is top-notch, and the fashion is both unique and trendy. Each piece feels like a statement, and I always receive compliments when I wear them. The shopping experience is seamless, and the customer service is excellent. Kelly Obi has become my go-to brand for fashion that stands out in the best way possible. Highly recommend!
Response from KELLY OBI NYSep 4, 2024
Kiki! Oh, we're beyond thrilled to hear that you love Kelly Obi and that our pieces are helping you make a statement! It's always our goal to offer stand-out fashion that lets you express yourself, so knowing we're your go-to brand is the highest compliment we could ask for. Massive thanks for highlighting our seamless shopping experience and customer service—we can't wait to keep bringing you those statement-making pieces you love. Thanks again for the love and the high recommendation. See you again soon! 🧡🫶🏽 —The Kelly Obi NY Customer Appreciation Team 😽 | Biz Hours: Mon-Fri, 10AM to 5PM EST | Online Storefront: www.kellyobi.com | Holler: [email protected]
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Abbie-Lee H.
Aug 30, 2024
I just discovered this site and I love…
I just discovered this site and I love shopping here! Great products, great prices and everything that I have purchased has been well made. The delivery for me does take some time but I am ordering from Canada and I buy a lot of stuff overseas as well so I know it’s not Amazon shipping and I’m okay with the delivery times as the items that I have purchased from Kelly Obi are worth it! Keep on providing great service, fashion and prices!
Response from KELLY OBI NYSep 4, 2024
Hi Abbie-Lee! Wow, your feedback just made our day! We're so happy to hear that you're loving our products and prices—and we appreciate your understanding about the delivery times, especially with shipping overseas from Canada. We know it's not quite Amazon speed, but we're thrilled to know that you think the wait is worth it! Thanks for your kind words and for being such a fantastic customer. We'll keep working hard to bring you great service, fashion, and prices. Can't wait to impress you again with your next order! See you again soon! 🤗 —The Kelly Obi NY Customer Appreciation Team 😽 | Biz Hours: Mon-Fri, 10AM to 5PM EST | Online Storefront: www.kellyobi.com | Holler: [email protected]
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Hawatha R.
May 31, 2024
Surprised!
Not really sure why the low reviews. I am very skeptical who I buy from online. I have ordered several items from Kellyobi and the style/price for their clothing is amazing. Never had an issue using a coupon code either. However, processing can take a week. When I start getting worried I just send a email and response time is awesome. Shortly after I get my merchandise. Once I receive my items I am amazed at the quality which is not poorly made. I love their designs and uniqueness of the clothing they have. I just placed another order. Please decide for yourself. Purchase a item and you be the judge. Thanks
Response from KELLY OBI NYAug 1, 2024
Hawatha! I know our reply to your review is way overdue (apologies, we only just claimed this account here on TrustPilot) but big thanks for throwing caution to the wind and giving us a shot. Stars in our eyes and a big grin on our faces - that's what your review did to us around here. Massive thanks for shining a positive light on Kelly Obi. Your experience bolsters our belief that fashion should be unique, not uniform. It’s customers like you who make our job a joy and not just a job. We looked you up in our system and found 9 orders from you since last year! Oh, we're just so glad to hear that our designs are adding some extra flair to your wardrobe. Here's to continuing to exceed your expectations and to more 'surprise and delight' moments! Thank you for the love, Hawatha! 🙌🏽🧡
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Alison S.
May 2, 2024
Scared to order because reviews were so bad!
I expressed my concerns about the possibility that I would not receive my order based on the very poor reviews … but was so pleasantly surprised… communication from the company was great and I received my order in perfect condition in approximately two weeks. The dress is exactly as it looks on the website.
Response from KELLY OBI NYAug 1, 2024
Oh, we totally get your concern, Alison. It sure does suck to see the not-so-nice reviews about our brand being a scam and all that. Blessedly, we have tons (and by tons, we mean thousands) of orders every month since our genesis from customers who are quietly happy about their purchase but loud and bold in their donning our collection, and with that, our hearts are mended. Thank you so much for giving us a chance despite your worries. We're thrilled to hear that your experience was positive and that you love your dress! Your kind words about our communication and the quality of our products mean the world to us. We're always here to ensure our customers are happy and satisfied. If you ever need anything or have more feedback, feel free to reach out. Enjoy rocking your new dress, Alison!🧡🙌🏽
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