KelloggsfamilyrewardsReviews of kelloggsfamilyrewards.com

First receipt was accepted. Then two more receipts were given. Rejected. An online receipt was rejected today. The dates and products are clearly shown. This seems like a program that is based on somebody’s 2 year old’s emotions at the very moment. Bad service promotion.

This is for the free books from the Feeding Reading promo....I only gave it two stars because I was actually - eventually - able to redeem the credits and the books have just arrived in the mail. But I will say that it was honestly one of the most frustrating "promos" that I have ever experienced. Multiple browsers, multiple attempts each day, endless spinning wheels while the site loaded (spoiler alert: it rarely did), etc. My end game was to try once each morning using Google Chrome. I would get one submitted and then that was it...any further effort resulted in endless spinning, no matter the browser. So maybe they are limiting you to one credit redemption per day? But it sure would be nice if they told us that....After 75 attempts, over 10 days, I was finally able to land 6 free books. Contacted customer service and their email response told me to hit "control/shift/S" to resolve it...that sure didn't work but I guess a useless response is better than none at all? You decide....Might have been better off just buying the books instead of the rice krispie treats and avoiding the hours of headaches? Either way, we got the books, so that's worth two stars in my view.

Awful just awful! I can't even redeem mu minecoins!!! I jist get a stupid message and it won't even take me to the CODE why couldn't you just EMAIL me the damn code!?

...because it's full of issues in its current iteration. Receipts are rejected without explanation. It would be good to be more readily informed that a receipt has been rejected because it was too blurry or too small to be legible, or whatever other reason it was rejected for. When they don't provide a reason, I just have to photograph the receipt again and spend the 24-to-72-hour approval period hoping for the best. Or more likely, just throw it away and forget about it, because the amount of points you earn just isn't worth it; 150 points for a box of crackers only seems like a lot until you realize it takes you 7,500 points to qualify for one of the $5 gift cards. It's also mildly silly that they require a phone verification to print a digital coupon for a dollar off two Pop-Tarts boxes. I appreciate that level of tight security with my checking account, not so much with a snack rewards program that nets me a $5 gift card every other month. It's almost like they set the program up to make it as hard as possible for people to actually redeem points and earn discounts, in which case you start to ask why Kellogg's even bothers with rewards at all.

I have been a member of Kelloggs rewards since about 2012 and it has always been a good thing to have. I have submitted receipts in the past and gotten gift cards. Since last summer, 2020, I have had so many issues logging in and receipts are rejected. I am agree with all previous reviews.I have to have a code to log in every time now and receipts are rejected again and again and these are legitimate receipts, I know what I am doing Kelloggs!! I am close to another gift card and when I finally can get my points credited I am redeeming my gift card and probably deleting my account. That makes me sad bc I buy these products all of the time.

A banner across the top of Kellogg products I purchased advertised "1 BOX=1 FREE BOOK. When checking my account after receipts entered for purchase of product, found I was given point towards other things instead of books. POINTS INSTEAD OF 1 CREDIT FOR 1 BOOK. When addressing this by email, received answer stating points not credits are given. Says I have 6-CREDITS towards books, but says insufficient credits when I go to use. You are suppose to get up to 10 books per person, if they give points instead, and no longer giving credits assume no one will receive more books. Started out nice, but pulled rug out. ALSO FALSE ADVERTIZING TO PUT 1-BOX=1 BOOK ON A PRODUCT WHEN ITS NOT TRUE. Points towards stuff not interested in.

I have to agree with previous reviews. It's called a rewards program but you really aren't being rewarded with anything. The website has login problems to the point where you don't want to bother logging in at all. You earn a good deal of points (I've earned 200 points just for logging in once a month) yet the "rewards" or "gifts" are literally useless. In the past, I decided to use my points towards one of their donation funds because I don't need a coloring book or a cup.