KelloggsfamilyrewardsReviews of kelloggsfamilyrewards.com

I also was frustrated with their website with the circular timeout icon, but after much persistence I was able to place my order for 10 books--- one-by-one-by-one. And EACH time I placed the order, I would get the timeout image. It's too bad I couldn't place all 10 books at once and avoid the hassle to log back in, and have it arrived as one shipment. The small thin books arrived INDIVIDUALLY in a brown heavy duty vacuum packed envelope at least 18"X15" which was hard to tear open. Talk about wasting paper and saving our environment. Kellogg... shame on you for not doing better as a big corporation!!

Wish I read reviews earlier about their 2022 feeding reading program. AWFUL website. Same issue with redeeming credits. After nearing to the end and trying to click on 'PLACE ORDER", a circle appears and spins for eternity. Refreshing the page does not work. Trying another browser does not work. Never had an issue previous years. KELLOGGS SHOULD BE ASHAMED. Make sure to post on their facebook/ social media accounts. Their "contact us" option is useless. Agents give a canned "not our fault, must be you" type responses.

We do this program each year and never had a problem This year the selection for older teen boys is almost non existent. The worst part though is the screen just keeps spinning. I have 9 credits to use and managed to get 3 books ordered in 2 days. VERY DISSAPOINTED.

I'm trying to redeem my $6 concession cash and I keep getting this error: Try broadening the points range to all points or select another category. I have no idea what that means. Their website is so bad and crashes all the time. Inexcusable for a company this big.

This is the third year I am participating in this promotion, and I must agree with other reviewers it has been just miserable. Kellogg’s should be ashamed. Somehow, and I think it may have been just dumb luck, I was able to redeem 8 of my ten credits over the past 24 hours. I found that logging out and waiting more than an hour before trying to order again seemed to work. In my experience only one book can be ordered at a time. Time will tell if I actually receive the books I’ve ordered.

I've been trying for over four hours now to pick and order a book. Most of the time, the site just keeps loading and spinning this little circle. What a waste of time. I can't stand looking at that tiger logo anymore, and I am sure going to avoid Kellogg's cereal so I don't have to see the "K" first thing in the morning

I have had the same problems on both Google and foxfire browsers! This process was easy when the books were coming from scholastic but now they're using penguin press and it's AWFUL! I'm wondering if they (kf r) are reliang on their book partner/publisher to run part of this site. Also, the book selection and in particular books for older boys are less than desirable.

Never have I ever been able go submit a receipt successfully, since they switched to receipts in place of product codes. It’s incredibly frustrating. I cannot redeem for free books. I hit submit and get nothing but the spinning circle. Yes, my images are the correct sizes. I have attempted to upload both receipt photos from my photo library as well as simply taking photos and uploading to your site directly. Books are expensive, and as a working parent it’s a huge disappointment and frustration, Kelloggs.