KelloggsfamilyrewardsReviews of kelloggsfamilyrewards.com

This is probably the worst rewards program that I belong to, and I subscribe to dozens of them. First of all, they don't have an app. Therefore, you have to keep logging in to the website. The website has had several errors since I have been a member. The one star is for the customer service. They normally respond promptly and try to remedy errors. Today I logged in, about a week after I have uploaded points. The website told me it had been 90 days since I had uploaded points and they were all expired. However, I earned 500 points 7 days ago. They did grant me a get out of jail free type redemption to get my points back. Worst of all, they have the worst gift catalog I have ever seen. Stuff I couldn't imagine anyone would care about and only a dozen or so options. If I ever do find something to redeem my points for, I will redeem them and drop this program.

Since the beginning of September I have been trying multiple times each day to Login to Kelloggs Family Rewards with absolutely no success. Prior to that the system did at least work sporatically. Have over 30,000 points that may now expire because I am unable to sucessfully login! However I still get an endless stream of emails promoting kelloggs products, offering coupons and bonus points that are impossible to redeem without being able to login. They seem to have really screwed up what was a nice program. Don't have any problems with other companies rewards (Ie, Coke Rewards, Dew Nation, etc)

I signed up to take advantage of the summer 2019 "FeedingReading" promotion. But the system never let me log in. I tried on different days, from different devices, on different browsers, and it just never logged me in and never gave me an error either. If they don't want to do a promotion like that, don't do it! But to do it and have a system that doesn't work (intentionally or unintentionally), making me (and probably other users) waste my time trying to take advantage is really annoying.

The people behind the reward program are illiterate and do not comprehend what a promotion is. I am going on a Kellogs boycott, as less than 1/3 of the products I purchased within all the rules and guidelines of a promotion end in actually getting the promotion credit! If you buy a product looking for "Halo" "Destiny" or any other gaming type promotion to be honored- think again. I've been fighting for a month and just keep getting excuses. It is all done via email so you cant even explain to someone what is going on. This program BULSHIT !! unless all you want is coupons (can get them in the mail anyway).