Kehyla BeautyKehyla Beauty is listed under Cosmetics & Makeup.
Kehyla Beauty (kehyla-beauty.com) has 422 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 37 reviews with 1 star · Clear filters
JENNI
This mascara is rubbish and absolutely no different to any cheap mascara available in Australia. Total ripoff, don't go near this product
Response from Kehyla BeautyMar 7, 2026
Hi Jenni, we’re very sorry to read about your experience. Please contact us at [email protected] with your order details, and our customer care team will be happy to assist and find a suitable solution.
Nataly
The mascara I received was either old, or dry, or both and did nothing for my lashes . On the contrary- that little of black substance that I was able to get out of the mascara bottle and apply to my lashes was very hard to get off later on, and made my lashes brittle. The worst mascara ever!
Response from Kehyla BeautyFeb 21, 2026
Hi Nataly, we’re truly sorry to read about your experience — this is absolutely not the standard we aim to deliver. We would genuinely like to look into this for you and understand what may have happened. Please contact us at [email protected] with your order details, and our customer care team will be happy to assist and find a suitable solution.
customer
When I did not receive my order, I placed a 2nd order over a week later. Both arrived together. No mascara in the well.
Response from Kehyla BeautyFeb 7, 2026
We’re really sorry to hear about your experience and for the inconvenience this caused. Our customer care team is always ready to help and resolve any issues as quickly as possible. Please contact us at [email protected] with your order details, and we’ll be more than happy to assist you and make this right.
Tiffany R.
I got two. Both very dry, did not go on well and was very hard to remove. Would not recommend or buy again.
Response from Kehyla BeautyDec 18, 2025
Hi Tiffany, we’re truly sorry to hear about your experience. There was very likely an issue with the product, as our mascara is made to meet high quality standards. We’ve contacted you by email—please check your inbox so we can resolve this for you as quickly as possible.
camille B.
Eyeliner ordered 2weeks ago, still not arrived and tracking info useless. Refunds request still being ignored by KB company. Terrible service, avoid purchasing from this company
Response from Kehyla BeautyDec 18, 2025
Hi Camille, we’re very sorry for the inconvenience caused. It seems there was a delay with the delivery, and we’ve already contacted you by email to resolve the situation. Please check your inbox so we can make sure everything is now sorted. Thank you for your patience.
Jeannette B.
Very bad mascara. The reservoir is practicly empty.
Response from Kehyla BeautyDec 18, 2025
Hi Jeannette, we’re very sorry to hear this and for the disappointment caused. This is certainly not what we want for our customers. We’ve already tried to contact you by email to resolve the issue—please check your inbox so we can assist you as soon as possible.
Spring W.
I bought the mascara and liner. The mascara was completely dry. The tube was empty but for a little mascara dust on the wand. And now I see others have also experienced this. It apparently is made in China; that's where the package originated. After reading these reviews and seeing where the package originated, I'm afraid to use the liner. Too close to my eyeball to risk using it. DON'T BUY FROM THIS COMPANY.
Response from Kehyla BeautyDec 18, 2025
We’re truly sorry to hear about your experience and understand your concerns. Our products are made to meet high quality and safety standards, so there was very likely an issue with this specific item. Please contact us at [email protected] so we can resolve this for you as quickly as possible.
Jo A.
First, the discount code they sent for new customers didn’t work. I replied to their email with the code, and they then asked me what code I was referring to. When I clarified that it was the new-customer code, they never responded. I went ahead and purchased the mascara anyway, and it was an even bigger disappointment — it did nothing for length or volume. It performed no better than a $2 mascara from a discount store. Very disappointing and feels like a scam.
Response from Kehyla BeautyDec 18, 2025
Hi Jo, we’re very sorry to hear about your experience and for the frustration this caused. We’re currently unable to locate your order based on this review, but we truly want to help. Please contact us at [email protected] so we can look into this and resolve the situation as quickly as possible.
