Keg Outlet's goal is to empower homebrewers (beer, cold brew, kombucha, etc) by providing great customer service and quality products at low prices. We strive to maintain accurate product data and imagery so that our customers and potential customers know exactly what they're getting. If you have a question about a product, or if there is a product that you can't find on our site, feel free to contact us - we can often-times help you find what you're looking for.
Keg Outlet (kegoutlet.com) has 58 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Gus H.
I was impressed that withing a couple of hours, I received an email confirming the order. Also was good with the pricing, and did receive another email with a tracking #. It was too bad that the order took 7 days to arrive, but it was right around the Thanksgiving Holiday, so I will give it a pass. I would definitely buy from them again. Although it would be nice to see a live chat since I ended up ordering the wrong pressure relief valve.
Brad W.
I ordered a new CO2 regulator and manifold, and within an hour received an email back from the head of the company thanking me for my order and letting me know it would ship as soon as possible. Pricing seemed to be fair, the items arrived well-packed and in good condition, and I wouldn't hesitate to order from them again. My only complaint is that I never received a tracking number or confirmation when the items actually shipped. But given that it arrived quickly and accurately, I don't mind too much.
Scott C L.
I needed some essential parts for a home Keg setup ASAP for a party. After ordering I emailed Keg Outlet in hopes of getting a quick turn around on the "processing" that always seems to take so long. Not with these guys, turn around and shipment took place within 12hrs. I will use Keg Outlet for all my brewing needs.
Kevin B K.
The quality of service can't be beat. Talk about a commitment to getting it right the first time, Keg Outlet beat my expectations! I ordered on a Sunday night and I was kegging my first home brew on Thursday...from the other side of the country. Love the personalized "Thanks for you order" email sent after the order was submitted!
Bryce
I had problems ordering through their site last weekend (their site/server/host was having problems). Turns out, my order went through, I just didn't receive an email when my order was placed. I did however receive an email directly from someone at the company (on Sunday) stating that my order was received, and that their site was having problems sending emails. I was very impressed with the 1 on 1 communication and support that received regarding my order.
Tom O.
Everything was as stated.. Quality parts nothing cheap super fast shipping what more can you ask.. I will only order my keg parts from here..
Simanton
Even though there was a shipping error, customer service was right on it. They over-night shipped my part and i am thrilled with the results!
Joe B.
After 10 days I finally find out that what I ordered is not is stock and no estimate when it will be in stock.
