KedsReviews of keds.com

I bought two pair of (same style - different color) Final Sale shoes 18 months ago - to put away for when I needed them. Took one pair out this week and tried to wear them. Bottoms are still dirt free and I had them on for a couple of hours. Both my feet were seriously injured . . . cut, bruised and swollen on insteps and heels. Contacted customer service (called and emailed) and was told by all parties the best they could do was offer a ten dollar credit. I've work Keds for more than forty years and I've never had a problem.....and I told them so. They could have cared less, and more disappointing is that they had nothing to say about any concern for customer safety or satisfaction given my circumstances. I will not be wearing Keds anymore.

I ordered a pair of the Center III Leather Lace up shoes in late May 2026. I’ve worn these shoes maybe 15 times or less, on one shoe the seam is pulling apart around the toe box area. I sent pictures to Keds Customer Service, they were sorry to see that seam had come apart but it had been over 30 days!!! So they gave me a ten dollar refund!! These shoes are trash I can’t wear them. Such poor quality and poor customer service. I have worn Keds until I couldn’t buy them in a shoe store anymore, the quality was much better back then. Finally ordered some online from them and this is how they take care of loyal customers—NEVER AGAIN! Terrible experience and lousy shoes!!!!!!!

I did not get my shoes and called and they had the most wonderful customer service! They took time to find out that I was using a flash sale and made sure I got that discount again. I was so impressed with the quality of my service! Will always buy from them!

Bought a pair of Keds. I should have known better. The shoes were way to narrow as most American shoes. American shoe manufacturers make all their shoes to narrow. They are crippling feet. So I need to return them. Keds charges you shipping to your house $5.00 BUT return shipping they deduct $7.95 from your return. 😡😡😡. Will never buy from them again . Their shoes are subpar anyways.

I bought keds for only 50usd. It's my everyday shoes I wear during school. I love the simplicity of all the shoes, that is what I'm looking for a brand. The quality of the shoes too is excellent. I've had one that i bought in year 2024, and it's still new as I bought it.

Buyer beware, shipped the wrong product can't reach support and they charge for returns. Terrible, will avoid this brand at all cost.

I have several pairs of keds sneakers I recently worn a new pair of keds white canvas wi blue trim and front got wet. I stepped in a small puddle The blue dye leaked all over the white part can let me why and give me compensation

Bad customer service. Make sure you see shoes IRL before purchasing from here. Anything on sale is no refundable!! Might be legal but very mean. I will never buy from here again.