Build your own mechanical keyboard, starting here!
KBDfans (kbdfans.com) has 153 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Noah C.
10/10 products 11/10 customer service After receiving my new favorite keyboard (which sounds amazing and is very high quality for the price). I accidentally broke the USBC connector and they immediately responded to my inquiry and got me a new one shipped within the hour (for the price of another very affordable model). I've been using KBDfans keyboards since late 2018 and I've yet to have a bad experience. I can say for certain they take care of their customers.
James B.
Alice was kind and well knowledgeable to assist me with my questions. As a relative "newcomer" in the keeb space - it's important to get guidance from a professionals perspective. Even though it was only a 10 minute interaction - the short words she did share with me carried much more weight.
Patrick
Board shipped quickly, but had a dead hot swap slot on one of the keys. Support provided troubleshooting steps to ensure that the issue was not firmware before sending me a replacement board. From bad board to completed build it was about 5 days total. Would absolutely purchase from KBDfans again!
david G.
Pcb on Tofu 2.0 had manufacturing defect , customer service sent me another one very quickly. I’ll be buying more from kdfans.
John K.
Great store. I’ve purchased a few times and everything arrived on time and in perfect working order. I had an issue with a keyboard I built two years ago. I hoped on chat and got instant tech support. 30mins later my keyboard is working again. That’s awesome!
Adam L.
Very happy to be a customer. I bought an odin v2, it shipped almost immediately to the US and arrived in perfect condition. I needed some help getting an additional component once they discontinued the product and support was super helpful and timely in solving my needs. Additionally I ended up needing some updated firmware and their support (Shoutout to Wayne) was super helpful getting an updated firmware file, as well as detailed instructions on getting it configured correctly.
Navarre G.
The keyboard arrived with a slight issue, but customer support was very helpful, patient and in the end helped me figure out the issue. The quality of the keyboard is great, and I really lik eit. 10/10 would definetely recommend
Khang H.
My package was lost in the mail and the customer service team was really helpful all the way through sorting things out.
