KBDfansReviews of kbdfans.com

I used the chat feature to get some troubleshooting support for one of my boards. I was speaking to an actual person (which can't be taken for granted these days) within seconds. Jean was patient, gave me useful information, and asked me questions to help troubleshoot my PCB. They even sent me links and photos to instruct me what to do. Even more, they were understanding that I may have potentially had a faulty PCB and offered a discount on a new one because I was outside the warranty window. It all turned out to be okay, but this was real customer service.

Outstanding CS team. Jennifer, especially, handled all the issues like a professional. I had several issues but got it resolved as soon as possible.

Responded to my support query within hours, gave me a couple of options to try. When we came to the conclusion a new part was needed, it was sent out straight away and free of charge. Legitimately the best support experience I've ever had and will for sure be a returning customer next time I need a new keyboard (but for now I love my Tofu 65 2.0).

I had a Tofu case that was warped and wobbled on a flat surface. I contacted KBDfans support through their website and dealt with Jean. They were very helpful and even sent a video of the replacement before it shipped. Very professional and good customer service.

Customer service really went above and beyond to help me reroute a package already in transit. product itself is great quality.

Unreal, responded instantly and fixed my mistake i made on my order right away. 100/10

Support as good as the products themselves. Don't hesitate to contact the company with any questions, they gladly help you and respond very fast.

very happy with the products, excellent after sales service, quality products and very good support, I loved my kbd67 lite keyboard.