KBDfansReviews of kbdfans.com

An absolute pleasure to work with, as a newcomer I ran into a few issues with software flashing and they were fast easy to work with and friendly. I can't recommend them enough

People complaining about the import tax should've expected as such as with any product imported from elsewhere. Even including the tax the value for money is incredible - I was provided with any necessary accessories to customise my keyboard however I liked, all the keycaps, spare switches, spare backplates and more. Not only that, but the build quality is phenomenal, all complemented by good customer service and an active live chat. Second time returning and not disappointed. Will be back again!

Excellent customer service! Very quick and friendly and they helped me edit my order no problem. Thank you!

Great products and support! I was unlucky with some keycaps I got, but KBDfans replaced the faulty keycaps without any hassle and very fast with shipping from China to Sweden! I have so mandy KBDfans products and all are great quality and always get great support! Thank you and ill be back! :)

High quality keycaps, excellent original designs, shipping only took 5 days from China to Belgium with no important damage or shuffled keycaps thanks to the very sturdy hard cardboard box and solid plastic trays. I decided to get PBTfans X-ray after being interested in the set for a while and I'm not disappointed, they sound, feel and look great. The prices are also pretty good for a premium keycap set, especially one as unique as this. Edit: Ordered two more times after writing this review and it went flawlessly, support was very responsive and pertinent, would still absolutely recommend.

Excellent customer service, messaged them on instagram and got a really prompt and clear response, also helped to clarify layout and colour compatibility. Really recommended!

Great customer service. No complaints at all. Smooth from start to finish

This is hands down one of the most incredible, friendly, and consumer-friendly keyboard companies in the hobby. I had ordered a quartz wrist wrest from them and the ordering and shipping process was hassle-free, fast, and extremely affordable, even by international shipping standards. I used the wrist wrest for several months, as intended, but the material itself degrades very quickly and becomes cloudy and gross with even the lighting amount of sweat and bacteria, and also just regular cleaning. I emailed KDBFans about this, with photos attached in my email. There was no BS, lying, undervaluing, or low-balling me. They talked to their factory and the employees there said this is common for quartz. Jean was kind enough to offer me a completely FREE marble wrist rest replacement and I jumped at the opportunity. Within a few days, a new order was shipped out and about a week later, my marble wrist rest was hand-delivered to me at my door. This thing is 1,000 times more gorgeous than the quartz. That's not what's remarkable though; what's remarkable is the customer service I experienced with KBDFans. Their policies, agents, and politeness are unmatched. They were so extremely polite, well-spoken, kind, and prompt. Extremely well-mannered people work here. I am beyond satisfied. Any new keyboard related orders for me will absolutely go through KDB Fans from now on. 100/10.