KaylascollectivesReviews of kaylascollectives.com

BEAUTIFUL dress 🤍

Terrible quality and awful customer service — BE CAREFUL! The quality of the jacket was terrible. The website lists an exchange fee of around £16, but returning an item for a refund was a nightmare. I spent 7 days trying to get a clear answer on how to return the jacket. After endless messages, I was warned that international return shipping could cost €40–€50. I eventually received a refund of only 45% of the original price. Be careful and think twice before buying from this website. I would not recommend this store.

If I could give it a 0 in stars, I would. The cost of dress was $84. When received it was very cheap material and did not fit well. Return? Impossible! They offered me 50% and keep the dress, credit at their shop, or return to China for full refund. I decided to ship it back to them. It cost $30 to ship it to them. They said they never received it. The U.S. Postal Service said it made it to China and proved it by showing me the tracking. The company kept emailing me that they were ‘working on it’ and would ask for more information. It’s been months. They never refunded me. Never order from this company!

The dress I got was really cute! I liked it and it was just as pictured online.

I live in Australia. 🇦🇺 I ordered three dresses and I’m so happy with my purchase! All three dresses are beautiful and look exactly like the pictures. Although one dress was a little too big for me, I absolutely love the other two. I wore them to my friend’s wedding, and everyone complimented how beautiful the dresses were! ❤️ The fabric is medium-weight, comfortable, and has a flattering fit that enhances the figure. The silhouettes are gorgeous and make the dresses look even more elegant in person. Overall, I’m very satisfied with my purchase and would definitely recommend them! ✨

I had a wonderful experience with kaylas collectives I had a wonderful experience with Kaylas Collectives. The team was very friendly, responsive, and kept me updated throughout the process. The dress arrived beautifully packaged and the quality exceeded my expectations. It fits perfectly and looks exactly like the photos. Their customer service was excellent, making the whole shopping experience smooth and enjoyable. I highly recommend Kaylas Collectives to anyone looking for beautiful outfits and great service. Thank you—I can’t wait to shop with you again!

If I could give no stars I would! Extremely disappointed with Kaylas Collectives. The dress my daughter received looked nothing like the photos advertised on their website, with poor fabric quality and workmanship. To make matters worse, she is being asked to pay approximately $50 in return postage for an item that was not as advertised, despite contacting them within their 30-day return period. Now, Katherine from Customer Support has stopped replying to emails, leaving us chasing a resolution. Extremely disappointing product and customer service. I would not recommend this company and would think twice before purchasing from them.

I love my dress. It’s so pretty and it hugs my body so perfectly as well. Quality also so nice. In love with these.