KAYALIFounded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.
KAYALI (kayali.com) has 597 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Stepany
All the perfumes smells great however im not giving 5 stars because they dont last much and Sillage is not there
Response from KAYALIOct 21, 2026
Hello Stepany, Thank you for taking the time to review your KAYALI experience. We truly appreciate your feedback, which helps us keep improving. We look forward to welcoming you back for more KAYALI moments. Kind regards, KAYALI Customer Care Team
Jill O.
Perfume arrived well packaged and safe in a timely manner. Plus it smells absolutely amazing.
Response from KAYALIOct 13, 2026
Hello Jill, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Kirti N.
I still haven’t received my products, and the delivery is now significantly delayed. Could you please cancel my order and issue a full refund? Please confirm once this has been processed. Thank you.
Response from KAYALIOct 13, 2026
Hello Kirti, Thank you for taking the time to share your experience. We are truly sorry for the delay in delivering your order. Our Customer Care team will be reaching out to you by email shortly to look into this further and find the best solution for you. Thank you for your patience and for bringing this to our attention. Your feedback means a lot to us, and we’ll make sure it’s shared with the relevant teams. With love, KAYALI Customer Care Team
customer
Everything went great! The only downside was that the little mirror that came with the lip balm holder was broken in the package. The fragrances were absolutely delicious! People compliment on them all the time
Response from KAYALIOct 21, 2026
Hello, Thank you for taking the time to review your KAYALI experience. We truly appreciate your feedback, which helps us keep improving. We look forward to welcoming you back for more KAYALI moments. Kind regards, KAYALI Customer Care Team
Toni T.
Easy online experience & fast shipping 🥰
Response from KAYALIOct 13, 2026
Hello Toni, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Tara
Fast delivery!
Response from KAYALIOct 13, 2026
Hello Tara, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
ABDELLI E.
Very good expérience il love this brand
Response from KAYALIOct 13, 2026
Hello ABDELLI, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Sarah A.
Best fragrances it been a long time i was waiting for musk12 to be in stock i ordered for my friends and for me as well i love kayali fragrances im also a personal shopper so recommend my clients every time for kayali perfume range .Delivery was on time and customer service is also good
Response from KAYALIOct 13, 2026
Hello Sarah, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
