KAYALIReviews of kayali.com

4.1597 reviews
Cosmetics & Makeup

KAYALI

About KAYALI

Founded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.

KAYALI (kayali.com) has 597 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: kayali.com
Website: kayali.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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KAYALI reviews

597 approved reviews, newest moderated first

No
Oct 13, 2026
My caramel perfume came broken i cant…
My caramel perfume came broken i cant even spray
Response from KAYALIOct 13, 2026
Hello, Thank you for taking the time to share your experience. We are truly sorry to hear that your fragrance arrived broken. Our Customer Care team will be reaching out to you by email shortly to look into this further and find the best solution for you. Thank you for your patience and for bringing this to our attention. Your feedback means a lot to us, and we’ll make sure it’s shared with the relevant teams. With love, KAYALI Customer Care Team
Idalia V.
Oct 13, 2026
Fragrance does not last very long.
Fragrance does not last very long.
Response from KAYALIOct 21, 2026
Hello Idalia, Thank you for taking the time to review your KAYALI experience. We truly appreciate your feedback, which helps us keep improving. We look forward to welcoming you back for more KAYALI moments. Kind regards, KAYALI Customer Care Team
Wendy Rasimeni C.
Oct 13, 2026
Happy
The company is doing a great job
Response from KAYALIOct 13, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Helen C.
Oct 13, 2026
Liked the product
Liked the product. Fast shipping, good stuff.
Response from KAYALIOct 13, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Kate
Oct 13, 2026
Great
Great! Everything arrived quickly.
Response from KAYALIOct 13, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Energy S.
Oct 13, 2026
Surpringly good experience
Surpringly good experience! And great product.
Response from KAYALIOct 13, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Grace Nyasha C.
Oct 13, 2026
The delivery was prompt and…
The delivery was prompt and flawless.package was received in great condition.
Response from KAYALIOct 13, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Genesis B.
Oct 13, 2026
Me encantan sus olores
Me encantan sus olores
Response from KAYALIOct 13, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team

KAYALIReviews of kayali.com

About KAYALI

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KAYALI reviews

My caramel perfume came broken i cant…

Fragrance does not last very long.

Happy

Liked the product

Great

Surpringly good experience

The delivery was prompt and…

Me encantan sus olores

About KAYALI

About these reviews

More in Cosmetics & Makeup

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KAYALI reviews

My caramel perfume came broken i cant…

Fragrance does not last very long.

Happy

Liked the product

Great

Surpringly good experience

The delivery was prompt and…

Me encantan sus olores