Amina G.
It took bit longer then expected but…
It took bit longer then expected but the Cinnamoroll pajama finally arrived😊. The Kawaiimerch not bad experience.
Cute Kawaii products & merchandise.
KawaiiMerch.com (kawaiimerch.com) has 96 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Amina G.
It took bit longer then expected but the Cinnamoroll pajama finally arrived😊. The Kawaiimerch not bad experience.
Erik F.
Finally, my Crayon Shin-Chan Canvas Public Basket arrived safely. And it's packaging was so cool. Amazing!
Jasmine W.
They have nice HK keychains. Pretty cheap and good quality.
Rebecca
My backpack arrived a bit late but it's pretty good quality. Communication could be improved.
Response from KawaiiMerch.comAug 24, 2023
Hello, Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the delayed arrival of your backpack and are glad to know that you find its quality to be good. We're committed to continuously improving our service, and your input is valuable in this process. We understand the importance of effective communication and will certainly take your comment into consideration to enhance this aspect of our service. We're glad that despite the delay, you're satisfied with the quality of the backpack. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing KawaiiMerch.com, and we hope to serve you even better in the future. Best regards
Michael
The kawaii sticky notes I ordered from KawaiiMerch.com are super cute and handy. They stick well and are perfect for adding reminders and cute touches to my planner. The only reason I'm not giving them five stars is that the adhesive could be a bit stronger. But overall, they're a great addition to my stationery collection.
Response from KawaiiMerch.comAug 24, 2023
Hello, We appreciate your thoughtful review and are thrilled to hear that you're enjoying the kawaii sticky notes you ordered from KawaiiMerch.com. It's wonderful to know that they are serving their purpose well in adding charm and practicality to your planner. We take note of your feedback regarding the adhesive strength and will definitely consider this as we continue to enhance our products. Your input is valuable to us in our quest to provide the best stationery items to our customers. Thank you for making our kawaii merch a part of your stationery collection. If you ever need more adorable and functional items or have any further feedback, please don't hesitate to reach out. We're here to assist you! Best regards,
Mark Y.
Huh, delivery took long days, I was nervous if I would ever receive it, but the Cinnamoroll slippers arrived after 15 days. Support was unresponsive, they responded after 5 days with an apology saying they were having staffing issues now. Overall not bad, but support needs improvement.
Fredericka P.
Huh, they should improve customer communication. They left me with no reply for 6 days, but finally the package arrived. Not bad, but communication was very poor.
Archie P.
After reading some negative reviews about KawaiiMerch.com, I was unsure about making a purchase.Eventually, I decided to order a kigurumi onesia. Although there was a slight delay in shipping , the onesia exceeded my expectation when it finally arrived. It was incredibly soft and adorable, and I couldn't be happier with the product itself. While customer support was slow to respond to my inquiries, they did send me an apology letter for the inconvenience caused. Despite the initial concerns, I'm glad i took the chance and got a great onesie.