Kate MinimalistReviews of kateminimalist.com

Unreliable Order wasn’t shipped Do not recommend

Ordered shower bidet on 30 September 2024. Today is 13 October and the time is still not shipped. I have emailed several times to obtain tracking to be told once it ships that information will be shared. I finally ask to cancel this order and I am informed that this order is in the final stages of preparation and can not be cancelled. I state that I will be returning it and they do not accept returns. This is the epitome of horrible customer service and the reason why large businesses like Amazon, Walmart and Target are successful. I will never shop there again!

Ordered the adult bibs with jewelry printed on them and I am very disappointed! These were the ugliest, cheapest quality merchandise I have ever ordered. Doesn't look like anything in the pics.

They shipped me the wrong item and, when contacted, promised to properly fulfill the order promptly. Several weeks passed. I asked for return mailing label and a full refund as I no longer had confidence in their ability to fulfill the order. They said to be patient. TWO MONTHS passed and when I asked again for a refund and shipping label, they said the 30 day return window had passed! Unacceptable customer service and empty promises.

This company is fake don’t spend your money on any facial products it’s fake and you would be disappointed as I spent £50.00 and it was fake and you won’t get refund save your money

Garbage company. Products are insanely overpriced, take some time and find them elsewhere for wayyy cheaper!! Customer service is absolute trash and so rude. There is no “100% guarantee” either, that’s compete BS and a lie they post on their website. Save the hassle and get your products from a reputable company

In big letters it says easy returns. Then in smaller ones, it says returns only if the item is damaged. I ordered two of something just because it’s clothing and I didn’t know the size. Now, I’m stuck with both sizes. Yes, this website is a scam. Don’t use it please. Sad that I spend my money on this horrible company when I could’ve spent it somewhere else on a better company with better values.

DO NOT PURCHASE FROM THIS COMPANY !! BEWARE !! This website / company is a fraud. They posted incorrect dimensions for a lock product I needed to purchase. When it showed up it obviously did not work. The customer service is horrendous and they will not accept a return or even attempt to exchange the lock mechanism for the correct size.