Cass T.
Expensive and hard to use
Software is so expensive and is really hard to use. Hard to keep things saved without possibly overriding all hard work if auto save is on…just generally not user friendly even with drag and drop, so much can go wrong unless you’re an absolute expert. Losing $150/month and can hardly figure out how to get things connected and not sure how I’m going to be able to start a small business through it. I wish I could start paying a % of money I make or something. Hard to find kartra help Center to talk to someone and get issues resolved. Kartra fb won’t allow you to post your issues for others to help. Just generally unhappy with it but not sure where else to go so I guess you get my money for now.
Response from KartraMay 2, 2024
We're sorry to hear about your challenges with using Kartra. We understand the importance of affordability and ease of use, and we strive to provide both to our users. We appreciate your feedback regarding the pricing structure and usability of the platform. Rest assured, we're constantly working to enhance user experience and streamline processes. Our support team is here to assist you with any issues you encounter, and we're committed to resolving them promptly. If you have specific concerns or need further assistance, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we're dedicated to helping you succeed with Kartra.