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HAIR BY KARMA BLACK (karmablackhair.com) has 175 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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175 approved reviews, newest moderated first
Brielle W.
Terrible. The hair comes with this corn chip smell and it’s super hard to get out. Update: Customer service has since contacted me and helped resolve this issue in a timely manner. I am very impressed. Once the smell was removed the bundles were actually really good hair. They barely shed and it held a curl.
Monique L.
Excellent HAIR FAST SHIPPING
Rickal H.
Shipment/delivery was fast. The package was very nice and I loveee the quality of the closure!
Janell A.
Love the quality of the hair
Aubrianna
I received the hair late!!!! I paid $44.99 for expedited (2day) shipping but i was refunded the cost after the hair did not arrive. I was not updated with any delays from the company or usps. My hair was supposed to be to be on Friday May 7 and it didn’t get to me until Tuesday May 11th. I had to spend extra money on the day of my hair appointment because of this inconvenience!!! On top of that the hair that came had shedding, it stunk, the smell was HORRIBLE and the hair looked old and used!! It looked and felt like refurbished hair!!! Also, the bundles i received had waaay too many fly a-ways. It looked as if someone tried layering the bundles. So the quality of the hair I received was NOT good at all! I received a bad batch!!! I’ve received hair before that was beautiful and full and perfect!!!! so this was very disappointing. Also this hair looked more of a brown color than a natural black. I ended up returning the hair and I’m still awaiting my money back!!!! I had to pay extra money to print the label and even to Ship it back! This experience was the worst for me! A waste of time and money for sure! They have to do better!!! And the bundles i received were much thinner than the bundles i received before. Definitely contemplating if i will continue to be a customer. Not sure i will!!!
Response from HAIR BY KARMA BLACKMay 14, 2021
Thank you for your feedback and we appreciate you as a customer, We understand that you are frustrated about the delivery time and usually USPS delivers in 2 days max with express. It seems since covid USPS service has been lacking.( We are partnering with Fed ex in that regard for 2 day fulfillment) As far as our Hair Quality, once we receive the returned package we will further examine, we haven't had any quality issues. We look forward to hearing from you again.
L.W.
Great HD lace closure. Bleached well and no shedding. Melted well into scalp.
Laura-Malaysia S.
I love purchasing my bundles from Karma black, they have payment options to help support us ladies on a budget, and they have great quality hair. It definitely last for more than one hairstyle if you wash and take care of it, honestly I think it'll last about six months. Thank you Karma black for all you do to keep us beautiful 😍
Response from HAIR BY KARMA BLACKApr 29, 2021
Hi Laura, Thank you for being an awesome customer. We could not find any emails from you only previous order info and past reviews. Also, we send out news letters of when we we re-fill our inventory because we sell out so quickly. If you have any questions or concerns please call or text us 954-716-9292 Stay blessed and have a wonderful day, talk to you soon....
Manoucheka B.
Great hair, excellent customer service.