Sronda G.
Well I ordered hair February 23 and was…
Well I ordered hair February 23 and was processed and March 6 was last saying it’s on the way then their is two reminder to rate and give a review

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HAIR BY KARMA BLACK (karmablackhair.com) has 175 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Sronda G.
Well I ordered hair February 23 and was processed and March 6 was last saying it’s on the way then their is two reminder to rate and give a review
Ms. R.
Have not received my order.
Phyllis S.
I know this hair is bomb b
Aubrianna
I received the hair late!!!! I paid $44.99 for expedited (2day) shipping but i was refunded the cost after the hair did not arrive. I was not updated with any delays from the company or usps. My hair was supposed to be to be on Friday May 7 and it didn’t get to me until Tuesday May 11th. I had to spend extra money on the day of my hair appointment because of this inconvenience!!! On top of that the hair that came had shedding, it stunk, the smell was HORRIBLE and the hair looked old and used!! It looked and felt like refurbished hair!!! Also, the bundles i received had waaay too many fly a-ways. It looked as if someone tried layering the bundles. So the quality of the hair I received was NOT good at all! I received a bad batch!!! I’ve received hair before that was beautiful and full and perfect!!!! so this was very disappointing. Also this hair looked more of a brown color than a natural black. I ended up returning the hair and I’m still awaiting my money back!!!! I had to pay extra money to print the label and even to Ship it back! This experience was the worst for me! A waste of time and money for sure! They have to do better!!! And the bundles i received were much thinner than the bundles i received before. Definitely contemplating if i will continue to be a customer. Not sure i will!!!
Response from HAIR BY KARMA BLACKMay 14, 2021
Thank you for your feedback and we appreciate you as a customer, We understand that you are frustrated about the delivery time and usually USPS delivers in 2 days max with express. It seems since covid USPS service has been lacking.( We are partnering with Fed ex in that regard for 2 day fulfillment) As far as our Hair Quality, once we receive the returned package we will further examine, we haven't had any quality issues. We look forward to hearing from you again.
James
I feel that the cost was way too high for what you get - I would not recommend this hair company
Q.Z
If I could give NO stars I would!!!!!! STILL AINT RECEIVED MY ITEMS BUT THEY HOT THEY MONEY...... Their customer service is rude af and heartless!!!!!!!!!
Response from HAIR BY KARMA BLACKApr 10, 2020
We apologize that your package was stolen. We provided you with the tracking that requires a signature and someone signed for it that shipped within two days of your order. We called you numerous times to resolve your issue, but to no avail. Once again here is the tracking number: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9410810202079064836907%2C At this point there's not much we can do. We are still open to options to mediate this issue. Thank you again for shopping with us and have a wonderful day.
Aamaya
I did not get what I ordered. The hair is not good quality, I ordered 18 inches 5x5 and received what looks like 12 inches. Terrible hair, I would not order again.